Overview
Skills
Job Details
Title: Engineering Lab Technician (Computer Systems - Pre-Production) - Onsite
Mandatory skills:
testing,
testing tools, test plan, test execution, test plan script,
peripheral configurations, software updates, charging, discharging, battery life tests,
boot system, run a batch file, open chrome, browse website list,
perceived fan noise, system touch temperature, snappy, sluggish responsiveness,
operating system, BIOS, driver updates, identify version information,
PC issues, blue screens, hangs, issue tracking systems, record issues, failure mechanisms, apply workarounds, load specific driver version, apply OS update,
external monitors, keyboard, mouse, Bluetooth headset, dock, desktop, laptop, tablet PC peripherals,
leading edge display features, proprietary automation tools, manual testing methods, HW setup, configuration,
program management, product management
Description:
The Challenge:
Participate in a team of engineers to benchmark user experience criteria of leading-edge display features using proprietary automation tools and manual testing methods. This test technician will work with internal Engineers, program management, and product management to deliver results on time. This highly motivated team member will quickly diagnose any issues and resolve them or bring the issues to the attention of the lead engineer to maintain overall test schedule.
Technical Capabilities:
HW setup and configuration:
Ability to connect/configure desktop/laptop/tablet PC peripherals according to test plan requirements (e.g. external monitors, keyboard, mouse, Bluetooth headset, dock, etc.)
Software installation, updates:
Ability to install an operating system, BIOS, driver updates and identify version information
Basic PC issue triage:
Ability to identify common PC issues (e.g., blue screens, hangs, etc.) and work with issue tracking systems to record issues, search for other instances of similar failure mechanisms, and apply workarounds (e.g. load specific driver version, apply OS update,
Test plan execution and optimization for efficiency:
Ability to read a test plan definition and optimize test execution (e.g., peripheral configurations and required changes, operator time for deploying required software updates, charging/discharging time for battery life tests, consider run time of specific applications/measurements, etc.)
Ability to execute a manual test plan script (e.g. boot system, run a batch file, open chrome/browse website list) and report subjective user experience criteria (e.g. perceived fan noise, system touch temperature, snappy vs sluggish responsiveness)
Interpersonal Capabilities:
Effective with executive communication and building respect
Works cross-functionally across groups to quickly resolve issues that arise from testing
Education and Experience:
Electronics Technician (2 year degree) - required
Strong analysis and problem-solving skills
Team player with good communication skills
Prior experience with testing tools and environments, defect tracking and revision control
Qualified candidate should have at least an associates degree and at least 1 year of applicable experience. This is a testing focused position.
Desirable:
Someone with pre-production lab work experience
Prior experience with client PC testing, diagnostic and debug
VIVA USA is an equal opportunity employer and is committed to maintaining a professional working environment that is free from discrimination and unlawful harassment. The Management, contractors, and staff of VIVA USA shall respect others without regard to race, sex, religion, age, color, creed, national or ethnic origin, physical, mental or sensory disability, marital status, sexual orientation, or status as a Vietnam-era, recently separated veteran, Active war time or campaign badge veteran, Armed forces service medal veteran, or disabled veteran. Please contact us at for any complaints, comments and suggestions.
Contact Details :
VIVA USA INC.
3601 Algonquin Road, Suite 425
Rolling Meadows, IL 60008