Sr. IT Support Engineer

Overview

On Site
Depends on Experience
Contract - Independent
Contract - W2
Contract - 3 Month(s)

Skills

Acceptance Testing
BIOS
Computer Hardware
Hardware Installation
IT Service Management
Microsoft Deployment Toolkit
Microsoft Windows
Microsoft SCCM
PXE
Regulatory Compliance
System Imaging
User Experience
Windows PowerShell
Documentation
Microsoft

Job Details

Job Description :

Looking for a senior engineer ( 10+ years ) with hands own experience creating OS images for Windows ( 10/11).

  • Creating and maintaining Windows OS images (Windows 10/11), which involves customizing images to meet requirements, integrating drivers, software, and patches, managing deployment processes with tools like MDT, DISM, SCCM OS task sequence and Microsoft Intune Autopilot
  • Deployment and automation tasks include optimizing processes, automating builds with scripting languages like PowerShell, and implementing Zero Touch, LTSI OS Image or Autopilot deployments.
  • Experience of SCCM Infrastructure, PXE Boot, Network boot, Complex task sequences and Creation of Offline Boot media etc.
  • Familiarity with BIOS/UEFI, and knowledge of endpoint management solutions are also required.
  • A solid understanding of hardware configuration across various models, knowledge of hardware lifecycle management
  • Maintaining Detailed documentation of Image builds, Specifications, deployment processes and any changes along with proper version control
  • Troubleshooting and support involve resolving image-related issues and providing advanced support for imaging and deployment. Collaborating with other IT teams to ensure image compatibility and user experience, evaluating new updates and software, and managing a User Acceptance Testing process
  • Strong analytical skills, excellent communication and documentation abilities, and the capacity to work independently and collaboratively. Familiarity with compliance standards and experience with ITSM tools are also beneficial
  • Knowledge on Packaging will be an added advantage.
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