Overview
Skills
Job Details
The Service Parts Analyst (SPA) plays a critical role in supporting vehicle launch readiness by managing the creation, maintenance, and release of service
parts across multiple vehicle programs. This position ensures timely and accurate part setup using various internal systems and collaborates cross functionally to resolve issues impacting service part availability and accuracy.
Key Responsibilities:
Create, maintain, and release service parts to meet vehicle launch timing requirements.
Manage high-volume part setups (8,000-10,000 annually) and changes (2,000-2,500 annually) based on Change Notices (CN).
Utilize internal systems to ensure accurate part setup and tracking, including:
TeamCenterSBOM / EBOMWebCNEMEA PDFFiat Systems (CSPS, ePER)Internal Qlik Dashboards
Support various vehicle change categories:
New: Entirely new vehicle family
Platform Variant (P/V): Significant modifications to existing platforms
Mid-Cycle Action (MCA): Styling updates with carryover structure
Carry Over (C/O): Minor updates or improvements
Escalate issues promptly to FCA supervisors and participate in regular checkpoint reviews.
Track progress using internal dashboards and communicate status updates effectively.
Requirements:
High school diploma or GED
3+ years of experience in automotive service parts or as an automotive technician
Computer proficient-PC literacy with Windows, Google, Microsoft Office
Experience working in a team environment
Problem solving skill
Preferred Requirements:
Bachelor s degree or 10+ years parts experience
Development of organizations service products
Familiarity with:
1. Bill of Materials
2. Common service part practices and methodologies
Good analytical, organization and communication skill
Additional Information / Must Have's:
Vehicle Systems Technical Knowledge
Microsoft Suite Competency
Project Management
Experience: the more the better . Job description states the basic qualification 3+ years of experience in automotive service parts or as an automotive technician .
Driving: No
Travel: We put 0-20%.... Small potential for travel to local suppliers. International travel 0.00001% possibility.
**The role would be onsite CTC (currently 3 days per week - but subject to change based on company policy)