Salesforce Administrator

Overview

On Site
Depends on Experience
Full Time

Skills

Cloud Computing
Sales
Project Delivery
Salesforce.com
Salesforce Experience Cloud Sales Cloud Salesforce Administration Configuration (Workflows
Flows
Validation Rules
Page Layouts
Salesforce Experience Cloud
Sales Cloud
Salesforce Administration
Configuration (Workflows
Record Types)
Channel Sales Model Support
Partner Relationship Management (PRM)
Business Engagement & Requirements Gathering
CRM Implementation
User Access & Permission Management
Salesforce Reports and Dashboards
Apex (basic understanding preferred)
Agile / Scrum methodologies
Stakeholder Communication
Integration Support

Job Details

Job Duties:

  1. Lead and manage Salesforce Experience Cloud and Sales Cloud implementations to support internal and external business processes.

  2. Configure Salesforce CRM features including custom objects, validation rules, workflows, flows, page layouts, and record types to meet evolving business needs.

  3. Collaborate with cross-functional teams and engage directly with business stakeholders to gather requirements and define scalable CRM solutions.

  4. Support channel model sales operations, enabling onboarding and performance tracking of resellers, distributors, and indirect sales partners.

  5. Design and maintain partner portals using Experience Cloud, ensuring secure data access, branding alignment, and streamlined user journeys.

  6. Manage day-to-day Salesforce administration including user access, data quality, and system maintenance.

  7. Act as a liaison between business teams and technical teams, translating business needs into functional specs and ensuring successful delivery of enhancements.

  8. Provide training and documentation for end-users and partner teams on Salesforce capabilities and best practices.

  9. Coordinate with IT and external vendors to integrate Salesforce with upstream and downstream systems such as ERP, marketing automation, and support platforms.

  10. Monitor system performance, troubleshoot issues, and support UAT for Salesforce releases and deployments.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

About HStechnologies LLC