Help Desk Analyst 4

Overview

On Site
Depends on Experience
Contract - W2
Contract - 24 week(s)

Skills

MS Office

Job Details

Help Desk Analyst 4
Primary Location: Chesterfield, Virginia

V-Soft Consulting is currently hiring for a Help Desk Analyst 4 for our premier client in Chesterfield, Virginia.

Education and Experience
  • Advanced computer skills are required that aligns with the Job Description: 8 Years.
  • Ability to multitask and to determine root cause of problems and implement solutions: 8 Years.
  • Ability to resolve issues by gathering and analyzing data, reasoning logically, and drawing valid conclusions: 8 Years.
  • Customer relations skills: 8 Years.
  • Good verbal and written communication skills: 8 Years.
  • Proficiency with Microsoft products (Word, Excel, PowerPoint, Visio, Outlook): 8 Years.

WHAT YOULL DO:
Job Responsibilities:
  • Responsible for assisting and providing customer support, by telephone, email and other means, as part of a larger effort by the Virginia State Police (VSP) to improve communications with the public and customer services.
  • Become familiar with VSP services.
  • Answer questions from the public, business, government agencies and others.
  • Identify the root cause of problems and implement solutions by gathering and analyzing available information.
  • Track incoming calls and email requests for assistance.
  • Perform other duties as assigned.

Interested?
Qualified candidates should send their resumes to mtaher@vsoftconsulting.com

V-Soft Consulting Group is recognized among the top 100 fastest growing staffing companies in North America, V-Soft Consulting Group is headquartered in Louisville, KY with strategic locations in India, Canada and the U.S. V-Soft is known as an agile, innovative technology services company holding several awards and distinctions and has a wide variety of partnerships across diverse technology stacks.

As a valued V-Soft Consultant, youre eligible for full benefits (Medical, Dental, Vision), a 401(k) plan, competitive compensation and more. V-Soft is partnered with numerous Fortune 500 companies, exceptionally positioned to advance your career growth.

V-Soft Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

For more information or to view all our open jobs, please visit www.vsoftconsulting.com or call (844) 425-8425.

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