Senior Systems Engineer (NICE/Nexidia)

Overview

On Site
$68 - $78 hourly
Contract - W2
Contract - Temp

Skills

Management
Regulatory Compliance
Roadmaps
DevSecOps
DevOps
Provisioning
Testing
Code Refactoring
Call Center
Service Desk
Incident Management
Crisis Management
IT Governance
Level Design
Facilitation
Negotiations
Communication
Collaboration
Artificial Intelligence
Messaging

Job Details

RESPONSIBILITIES:
Kforce has a client that is seeking a Senior Systems Engineer (NICE/Nexidia) in Westlake, TX.

Responsibilities:
* Guiding/developing, communicating and overseeing implementation of high-level and low-level design in compliance to roadmap, architecture and design standards defined by Business Unit
* Working closely with business and technology teams to help increase speed of delivery, improve quality of code, improve production stability and availability
* Collaborating in an autonomous team, owning all aspects of delivery (Coding, Quality, DevSecOps) as well as helping to transform the devops, provisioning, testing and operational capabilities of the platform
* Simplifying the complex through consistency, refactoring and repeatability
* Helping in developing and executing operational stability practices supporting the Associate Experience within the Call Centers and Investment Centers
* Improving monitoring & telemetry of applications, platforms and service interdependences allowing Service Desk and Support teams to be proactive vs reactive
* Helping lead support teams through incident management and crisis management
* Leading end-to-end sub initiatives
* Supporting and communicating relevant IT governance policies, procedures, and processes

REQUIREMENTS:
* You own the outcome by taking personal accountability for delivering strong results
* You can collaborate with others in a team-oriented, fast-paced environment
* You create clean and testable code that can be used as an example to less experienced engineers
* You question the way things are done, always seeking to improve the productivity of the team
* You can make the complex understandable; Solve complex problems, not just detect them
* You believe automation is key to producing high quality software at an increasingly faster pace
* Passion and intellectually curiosity to learn new technologies and business areas
* Translate architectural standards into application-level design
* Creating intuitive solutions to real world business problems
* Excellent facilitation, influencing and negotiation skills
* Excellent communication skills, both through written and verbal channels
* Excellent collaboration skills to work with multiple teams in the organization and understand when and how to escalate

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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