Overview
Remote
On Site
USD 95,000.00 - 167,440.00 per year
Full Time
Skills
Manufacturing
GCMS
Field Service
Customer Engineering
Customer Service
Communication
Publications
Analytics
Risk Management Framework
ROOT
Corrective And Preventive Action
ITAR
Distribution
Professional Development
Training And Development
Health Insurance
Aerospace
Aviation
Technical Support
Microsoft Office
Aircraft Maintenance
Innovation
SAFE
Boost
Telecommuting
Recruiting
Training
Life Insurance
Job Details
Job Description
WHO WE ARE
Lockheed Martin is a global leader in aerospace, defense, and technology solutions, dedicated to pushing the boundaries of innovation and shaping the future of the industry. With a rich legacy of excellence and a commitment to delivering advanced capabilities to our customers, we are proud to be at the forefront of cutting-edge technology and engineering.
WHAT WE'RE DOING
At Lockheed Martin, we're revolutionizing the aerospace and defense sector through groundbreaking technology, advanced manufacturing processes, and a world-class team of professionals. Our mission-driven approach and unwavering dedication to excellence ensure that we continue to deliver superior products and solutions to our customers around the world.
THE WORK
The GCMS FSE Generalist provides high-level support to the Field Service Engineering group based in Trumbull, CT. Job duties include investigating and resolving technical inquiries, addressing customer engineering requests, and reviewing technical manuals to support the Sikorsky commercial fleet. The candidate must be a customer service-oriented individual with excellent interpersonal and communication skills. The candidate will promote the safe and efficient operation of fielded commercial helicopters by providing expert-level technical advice and assistance to their owners and operators.
The position requires extensive hands-on experience in troubleshooting and maintenance of Sikorsky's commercial products. Candidate must be highly skilled in the interpretation of technical publications, engineering drawings, specifications and other technical data. They must also be able to provide technical support and insight to internal Sikorsky functions such as Product Safety, Programs, Material, Quality, Analytics & Technology and others as required. The successful candidate will interface with functional engineering routinely and be able to make sound decisions within a risk management framework to support the demanding needs of Sikorsky helicopter operators.
The optimal candidate will have a demonstrated working knowledge of helicopter operation and design with a deep understanding of root cause / corrective action determination. In addition, the candidate must be trained and comply with ITAR/EAR export regulations as they relate to Sikorsky policy on distribution of technical data and services. The candidate should have an FAA A&P license or equivalent demonstrated Rotary/Sikorsky work experience in field maintenance. Degreed engineers with relevant experience may also apply.
WHY JOIN US
Opportunity for Impact: Join a team that is at the forefront of innovation in the aerospace and defense industry and make a significant impact on the success of our organization.
Professional Development: Take advantage of unparalleled opportunities for growth and advancement within Lockheed Martin, with access to world-class training and development programs.
Collaborative Culture: Work alongside some of the brightest minds in the industry who share your passion for excellence and who are committed to supporting each other's success.
Competitive Benefits: Enjoy a comprehensive benefits package, including health insurance, retirement plans, and paid time off, as well as competitive salary offerings.
Cutting-Edge Technology: Be part of a dynamic and forward-thinking work environment where you will have the opportunity to work with the latest technology and contribute to groundbreaking projects that are shaping the future of aerospace and defense.
Basic Qualifications
-Have 10+ years of total experience working with both the S-92, S-76, and/or S-70/H60 platforms, with 5+ years of experience in an aviation aftermarket technical support role
-Have experience working directly with and/or for Sikorsky customers
-Bachelors degree of an accredited college in a technical discipline
Desired skills
-Possess high level IT system experience including but not limited to the Microsoft365 suite
-Work well both independently and in a team environment
-Have a strong ability to troubleshoot and diagnose complex technical problems
-Thrive in high pressure environments where timing is important
-Be familiar with internal Sikorsky engineering systems and processes
-Have expertise with aircraft maintenance manuals, drawings, and flight operations
-Be an authorized ITC jurisdiction and classification (J/C) reviewer
EEO
Lockheed Martin is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics.
The application window will close in 90 days; applicants are encouraged to apply within 5 - 30 days of the requisition posting date in order to receive optimal consideration.
*
At Lockheed Martin, we use our passion for purposeful innovation to help keep people safe and solve the world's most complex challenges. Our people are some of the greatest minds in the industry and truly make Lockheed Martin a great place to work.
With our employees as our priority, we provide diverse career opportunities designed to propel, develop, and boost agility. Our flexible schedules, competitive pay, and comprehensive benefits enable our employees to live a healthy, fulfilling life at and outside of work. We place an emphasis on empowering our employees by fostering an inclusive environment built upon integrity and corporate responsibility.
If this sounds like a culture you connect with, you're invited to apply for this role. Or, if you are unsure whether your experience aligns with the requirements of this position, we encourage you to search on Lockheed Martin Jobs, and apply for roles that align with your qualifications.
Other Important Information
By applying to this job, you are expressing interest in this position and could be considered for other career opportunities where similar skills and requirements have been identified as a match. Should this match be identified you may be contacted for this and future openings.
Ability to work remotely
Part-time Remote Telework: The employee selected for this position will work part of their work schedule remotely and part of their work schedule at a designated Lockheed Martin facility. The specific weekly schedule will be discussed during the hiring process.
Work Schedule Information
Lockheed Martin supports a variety of alternate work schedules that provide additional flexibility to our employees. Schedules range from standard 40 hours over a five day work week while others may be condensed. These condensed schedules provide employees with additional time away from the office and are in addition to our Paid Time off benefits.
National Pay Statement
Pay Rate: The annual base salary range for this position in California and New York (excluding most major metropolitan areas), Colorado, Hawaii, Illinois, Maryland, Minnesota, Washington or Washington DC is $95,000 - $167,440. For states not referenced above, the salary range for this position will reflect the candidate's final work location. Please note that the salary information is a general guideline only. Lockheed Martin considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market and business considerations when extending an offer.
Benefits offered: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays.
(Washington state applicants only) Non-represented full-time employees: accrue at least 10 hours per month of Paid Time Off (PTO) to be used for incidental absences and other reasons; receive at least 90 hours for holidays. Represented full time employees accrue 6.67 hours of Vacation per month; accrue up to 52 hours of sick leave annually; receive at least 96 hours for holidays. PTO, Vacation, sick leave, and holiday hours are prorated based on start date during the calendar year.
This position is incentive plan eligible.
Premium Pay Statement
Pay Rate: The annual base salary range for this position in most major metropolitan areas in California and New York is $109,200 - $189,290. For states not referenced above, the salary range for this position will reflect the candidate's final work location. Please note that the salary information is a general guideline only. Lockheed Martin considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market and business considerations when extending an offer.
Benefits offered: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays.
This position is incentive plan eligible.
WHO WE ARE
Lockheed Martin is a global leader in aerospace, defense, and technology solutions, dedicated to pushing the boundaries of innovation and shaping the future of the industry. With a rich legacy of excellence and a commitment to delivering advanced capabilities to our customers, we are proud to be at the forefront of cutting-edge technology and engineering.
WHAT WE'RE DOING
At Lockheed Martin, we're revolutionizing the aerospace and defense sector through groundbreaking technology, advanced manufacturing processes, and a world-class team of professionals. Our mission-driven approach and unwavering dedication to excellence ensure that we continue to deliver superior products and solutions to our customers around the world.
THE WORK
The GCMS FSE Generalist provides high-level support to the Field Service Engineering group based in Trumbull, CT. Job duties include investigating and resolving technical inquiries, addressing customer engineering requests, and reviewing technical manuals to support the Sikorsky commercial fleet. The candidate must be a customer service-oriented individual with excellent interpersonal and communication skills. The candidate will promote the safe and efficient operation of fielded commercial helicopters by providing expert-level technical advice and assistance to their owners and operators.
The position requires extensive hands-on experience in troubleshooting and maintenance of Sikorsky's commercial products. Candidate must be highly skilled in the interpretation of technical publications, engineering drawings, specifications and other technical data. They must also be able to provide technical support and insight to internal Sikorsky functions such as Product Safety, Programs, Material, Quality, Analytics & Technology and others as required. The successful candidate will interface with functional engineering routinely and be able to make sound decisions within a risk management framework to support the demanding needs of Sikorsky helicopter operators.
The optimal candidate will have a demonstrated working knowledge of helicopter operation and design with a deep understanding of root cause / corrective action determination. In addition, the candidate must be trained and comply with ITAR/EAR export regulations as they relate to Sikorsky policy on distribution of technical data and services. The candidate should have an FAA A&P license or equivalent demonstrated Rotary/Sikorsky work experience in field maintenance. Degreed engineers with relevant experience may also apply.
WHY JOIN US
Opportunity for Impact: Join a team that is at the forefront of innovation in the aerospace and defense industry and make a significant impact on the success of our organization.
Professional Development: Take advantage of unparalleled opportunities for growth and advancement within Lockheed Martin, with access to world-class training and development programs.
Collaborative Culture: Work alongside some of the brightest minds in the industry who share your passion for excellence and who are committed to supporting each other's success.
Competitive Benefits: Enjoy a comprehensive benefits package, including health insurance, retirement plans, and paid time off, as well as competitive salary offerings.
Cutting-Edge Technology: Be part of a dynamic and forward-thinking work environment where you will have the opportunity to work with the latest technology and contribute to groundbreaking projects that are shaping the future of aerospace and defense.
Basic Qualifications
-Have 10+ years of total experience working with both the S-92, S-76, and/or S-70/H60 platforms, with 5+ years of experience in an aviation aftermarket technical support role
-Have experience working directly with and/or for Sikorsky customers
-Bachelors degree of an accredited college in a technical discipline
Desired skills
-Possess high level IT system experience including but not limited to the Microsoft365 suite
-Work well both independently and in a team environment
-Have a strong ability to troubleshoot and diagnose complex technical problems
-Thrive in high pressure environments where timing is important
-Be familiar with internal Sikorsky engineering systems and processes
-Have expertise with aircraft maintenance manuals, drawings, and flight operations
-Be an authorized ITC jurisdiction and classification (J/C) reviewer
EEO
Lockheed Martin is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics.
The application window will close in 90 days; applicants are encouraged to apply within 5 - 30 days of the requisition posting date in order to receive optimal consideration.
*
At Lockheed Martin, we use our passion for purposeful innovation to help keep people safe and solve the world's most complex challenges. Our people are some of the greatest minds in the industry and truly make Lockheed Martin a great place to work.
With our employees as our priority, we provide diverse career opportunities designed to propel, develop, and boost agility. Our flexible schedules, competitive pay, and comprehensive benefits enable our employees to live a healthy, fulfilling life at and outside of work. We place an emphasis on empowering our employees by fostering an inclusive environment built upon integrity and corporate responsibility.
If this sounds like a culture you connect with, you're invited to apply for this role. Or, if you are unsure whether your experience aligns with the requirements of this position, we encourage you to search on Lockheed Martin Jobs, and apply for roles that align with your qualifications.
Other Important Information
By applying to this job, you are expressing interest in this position and could be considered for other career opportunities where similar skills and requirements have been identified as a match. Should this match be identified you may be contacted for this and future openings.
Ability to work remotely
Part-time Remote Telework: The employee selected for this position will work part of their work schedule remotely and part of their work schedule at a designated Lockheed Martin facility. The specific weekly schedule will be discussed during the hiring process.
Work Schedule Information
Lockheed Martin supports a variety of alternate work schedules that provide additional flexibility to our employees. Schedules range from standard 40 hours over a five day work week while others may be condensed. These condensed schedules provide employees with additional time away from the office and are in addition to our Paid Time off benefits.
National Pay Statement
Pay Rate: The annual base salary range for this position in California and New York (excluding most major metropolitan areas), Colorado, Hawaii, Illinois, Maryland, Minnesota, Washington or Washington DC is $95,000 - $167,440. For states not referenced above, the salary range for this position will reflect the candidate's final work location. Please note that the salary information is a general guideline only. Lockheed Martin considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market and business considerations when extending an offer.
Benefits offered: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays.
(Washington state applicants only) Non-represented full-time employees: accrue at least 10 hours per month of Paid Time Off (PTO) to be used for incidental absences and other reasons; receive at least 90 hours for holidays. Represented full time employees accrue 6.67 hours of Vacation per month; accrue up to 52 hours of sick leave annually; receive at least 96 hours for holidays. PTO, Vacation, sick leave, and holiday hours are prorated based on start date during the calendar year.
This position is incentive plan eligible.
Premium Pay Statement
Pay Rate: The annual base salary range for this position in most major metropolitan areas in California and New York is $109,200 - $189,290. For states not referenced above, the salary range for this position will reflect the candidate's final work location. Please note that the salary information is a general guideline only. Lockheed Martin considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market and business considerations when extending an offer.
Benefits offered: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays.
This position is incentive plan eligible.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.