IT Support Technician

  • San Jose, CA
  • Posted 1 day ago | Updated 18 hours ago

Overview

On Site
$40,000 - $60,000
Contract - Independent
Contract - W2
Contract - 6 Month(s)

Skills

Audiovisual
Operating Systems
Printers
Microsoft Windows 7
AV
Videoconferencing
WebEx
Mac OS

Job Details

Install, configure, and maintain AV systems (displays, projectors, microphones, cameras, speakers, and control systems).
Provide daily operational support for conference rooms and event spaces.
Troubleshoot and resolve issues with audio, video, control, and connectivity.
Support video conferencing platforms such as Zoom, Microsoft Teams, Google Meet, and Webex.
Good Experience in Mac Support
Provide first/second level contact and problem resolution for customer issues.
Work with Third Party Vendors to remediate complex AV issues as needed.
Provide timely communication on issue status and resolution.
Maintain ticket updates for all reported incidents.
Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and
Microsoft Office 2010 & authorized desktop application.
Should have basic knowledge of Mac operating system, to support Apple pc users.
Install, upgrade, support and troubleshoot for printers, computer hardware.

 

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