Overview
Skills
Job Details
As a Technology Support Contractor, you will be responsible for providing technical support and ensuring the smooth operation of IT systems and infrastructure. Providing technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Diagnosing and resolving technical hardware and software issues. Installing, configuring, and maintaining computer hardware, software, systems, networks, printers, and scanners. Monitoring and maintaining computer systems and networks to ensure optimal performance. Documenting technical issues and solutions for future reference and training purposes.
Primary Skill Required for the Role Compliance
Level Required for Primary Skill Advanced (9 years experience)
IT Ops support: Computer System Validation; CAPAs; CRs for release tracking and change management; incident and problem management; incident triage and resolution manage, track and resolve issues.
Needs to be local to Indianapolis, Indiana.
Tech Stack: Supply Chain Advantage (CTWIN)
This resource will supplement the current client team based of largely in India, along with Canada and the US.