Warehouse Support Consultant (Non-IT)

Overview

On Site
Depends on Experience
Accepts corp to corp applications
Contract - W2
Contract - Independent
Contract - 12 Month(s)

Skills

Warehouse Support Consultant

Job Details

Title: Warehouse Support Consultant (Non-IT)
Location: Indianapolis, IN (Onsite)
Duration: 6 Months
Start Date: 09/29/2025
Shift: Rotating 16x6 schedule (Morning & Evening shifts)

Job Description:

We are seeking a Warehouse Support Consultant to join our team in Indianapolis. This role is hands-on and requires an onsite presence to support warehouse operations in a rotating shift environment.

Responsibilities:

  • Provide in-person support to warehouse operations during assigned shifts.
  • Maintain and update Standard Operating Procedures (SOPs) and Knowledge Articles.
  • Coordinate spare parts requirements and ensure timely communication to relevant stakeholders.
  • Deliver regular updates to customers regarding open/ongoing issues.
  • Conduct formal investigations into support issues, working with stakeholders and vendors to resolve problems.
  • Ensure proper closure of issues and update knowledge management systems accordingly.

Requirements:

  • Prior experience in warehouse operations or support roles.
  • Strong communication and coordination skills.
  • Ability to work in rotating shifts (morning & evening).
  • Detail-oriented with strong documentation skills.
  • Problem-solving mindset and ability to work with cross-functional teams.
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About Black Rock Group