Account Manager

Aptly Technology is a fast-growing AI & Cloud IT solution and outsourcing company with offices globally. Currently, the sales team is looking for a Technical Account Manager to support our customers in the High-Tech
industry.
Responsibilities:
- Manage existing customers and develop new business by analyzing account potential; understand clients solution or outsourcing needs and prepare proposals to address customers needs.
- Analyze opportunities based on the Company s sales guidelines and follow up with customers with suitable solutions.
- Initiate the sales process by building relationships; qualifying potential; scheduling meetings; presenting solutions; negotiating and closing deals.
- facilitate lead development, solution and project design, deal construction, proposal creation and review, negotiation, contract drafting and deal close.
- Collaborate with the delivery, presales, and sales team to create technical proposals and organize presentations.
- Contribute information to sales strategies by evaluating current product
results; identifying needs to be filled; monitoring competitive products; analyzing and relaying customer reactions.
- Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; and participating in
professional organizations.
- Enhance department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add
value to job accomplishments.
- Integrate AI solutions into proposals and client engagements, identifying opportunities where AI can enhance business processes and outcomes.
- Stay current with AI advancements and how they can be leveraged to meet customer needs.
Requirements:
- 3+ years experience in the IT industry with a proven track record of success in account management, pre-sales, or sales.
- Understanding of the outsourcing industry and especially client engagement.
- Minimum 1 year of experience as a customer-facing software development Lead, Test Lead, or Program Manager.
- Experience in Business Development and Business Analysis preferred.
- Excellent reading, writing, presentation, negotiation, and interpersonal skills.
- Fluency in Mandarin is highly desired.
- Excellent computer skills with Microsoft technologies, including MS Office Suite, Project, and Visio.
- Proven experience in building strategic partnerships with customers both short-term and long-term.
- Quick learner with strong problem-solving and decision-making skills.
- Bachelor s degree in Business Management, Computer Science, or a related field.