Payment Ops Specialist

Dear Applicant,

Please let me know if you are interested.

Job Title - Payment Ops Specialist

Location Tampa, FL(5 days onsite)

Hire Type Long Term Contract

Requirement:

JD-

We are seeking Payments Operations Specialist need to have deep expertise in payments operations across Wires, ACH, Host-to-Host (H2H), and API payment channels, and possess demonstrated client-facing experience within the financial services sector. This role is focused on supporting client migration, operational execution, and enhancing satisfaction through professional service delivery.

Key skills/Experience required:-

• Minimum 5 years of experience in client-facing roles within financial services or payments operations.
• Hands-on knowledge of Wires, ACH, H2H, and API payment processing.
  • Support payment file transmissions and reconciliation for Wires, ACH, H2H, and API channels.
  • Execute payment operations in accordance with documented procedures and regulatory requirements.
  • Troubleshoot and escalate connectivity or processing issues through appropriate channels.
  • Validate client payment setups and ensure compliance with security standards.
• Expertise in payment platform migration processes to
  • Execute client migration plans to new payment channels or platforms.
  • Coordinate testing schedules, validation, and client sign-off.
  • Document migration progress and report milestones to project leadership.
• Familiarity with client onboarding, testing, and implementation processes. Experience in assisting clients with onboarding, troubleshooting, transaction processing, and ensuring regulatory compliance.
• Effective communication and project management skills.
• Ability to work on-site in Tampa, Florida.
• Spanish language proficiency is a plus.