ServiceNow with Optimizer Module

Overview

Hybrid
$60 - $65
Accepts corp to corp applications
Contract - Independent
Contract - W2

Skills

ServiceNow
ServiceNow platform
JavaScript
Collaborate
BMC Remedy
Optimizer

Job Details

We are looking for immediate joiners for the below requirement. Please send across your profiles ASAP.

Overview:

  • 10+ years of experience in Service Management tools, including BMC Remedy, HP Service Desk, and ServiceNow.
  • 8+ years of hands-on experience in ServiceNow platform.
  • 5+ years of experience in designing end-to-end ServiceNow solutions.

Roles & Responsibilities:

  • Lead the design and implementation of ServiceNow solutions, ensuring alignment with business objectives and industry best practices.
  • Utilize extensive expertise in Service Management tools (BMC Remedy, HP Service Desk) to enhance and optimize ServiceNow implementations.
  • Collaborate with stakeholders to gather and analyze business requirements, translating them into effective ServiceNow solutions.
  • Provide technical leadership in the implementation of ServiceNow Process Optimizer tool.
  • Strong experience in implementing ServiceNow Work Force Optimizer Tool.
  • Obtain and maintain CIS-ITSM certification.

Technical Skills:

  • In-depth knowledge of ServiceNow platform capabilities and modules.
  • Proficient in ServiceNow scripting (JavaScript, Glide).
  • Experience with ServiceNow integration methodologies.
  • Understanding of IT Service Management (ITSM) processes.
  • Familiarity with BMC Remedy, HP Service Desk, and other Service Management tools.
  • Knowledge of ServiceNow Process Optimizer tool.
  • Preferred: Experience with ServiceNow Work Force Optimizer Tool.

Regards,
Mohammed Bilal