EPIC EMR Helpdesk

Overview

Remote
Depends on Experience
Accepts corp to corp applications
Contract - W2
Contract - 12 Month(s)
No Travel Required
Unable to Provide Sponsorship

Skills

Electronic Health Record (EHR)
Epic
Help Desk
ServiceNow
Call Center
Tier 1
Technical Support
TIP
Writing

Job Details

Role : EPIC EMR Help Desk

Location: Remote

Contract

 

 Job Description:

Experience providing both Epic EMR Tier 1 and MyChart Tier 1 support

Experience working in a help desk/call center environment providing inbound and outbound call support (preferably technical support in nature)

Experience writing knowledge base articles and tip sheets

Experience using ticketing systems (in this case ServiceNow experience is preferred)

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