Sr. Technical Business Analyst - Hybrid (2196)

As a Technical Business Analyst, you will serve as a critical bridge between business stakeholders and technical teams, ensuring that clean energy initiatives are effectively translated into scalable, high-quality software solutions. Your work will directly support the development and reporting of clean energy programs, aligning with regulatory requirements and public service commission expectations.

Key Responsibilities:

• Act as a liaison between business users and technical teams to ensure accurate and timely delivery of program enhancements.



• Facilitate user requirement workshops and translate business needs into clear, actionable technical specifications.



• Collaborate closely with Product Owners, developers, and QA teams to guide solutions from concept through deployment.



• Analyze and document business requirements, user stories, and acceptance criteria.



• Organize and prioritize user stories for Agile development sprints.



• Support testing efforts by creating test plans, writing test scripts, and logging defects.



• Prepare system documentation, including process flows, customer journey maps, and business process models.



• Conduct user research, experience mapping, wireframing, and usability testing to inform product design.



• Apply critical thinking to diagnose and resolve complex system and process issues.



• Engage with internal and external stakeholders to ensure alignment and transparency throughout the development lifecycle.



• Continuously learn and adapt to new technologies and tools to support evolving program needs.

Qualifications:

• Experience with Agile/Scrum methodologies and tools.



• Strong attention to detail and a commitment to delivering high-quality results.



• Excellent communication and collaboration skills in cross-functional team environments.



• Ability to facilitate meetings and decompose complex business processes.



• Proficiency in creating business process documentation and workflows.



• Self-starter with the ability to learn new systems and technologies independently.

TECHNICAL SKILLS

Must Have

• accurate testing and troubleshooting



• Agile Methodology



• Business Collaboration



• Data-Driven Decision Making



• Develop test plans, test cases, and scripts for user acceptance testing (UAT).



• Document business requirements and translate into technical requirements



• Excellent oral and written communication skills



• Experience designing, managing, analyzing, testing or improving software systems



• Experience working in a fast-paced, changing environment



• Experience working in Scrum/Agile framework



• Organize work in software ticketing system (Azure Dev Ops, experience with JIRA or similar acceptable)



• Project Management Professional (PMP), Certified Project Management (CPM), Certifications in Scrum/Agile



• Proven experience as a Business Analyst



• Salesforce Reports



• Self-sufficient person who can work collaboratively in multi-disciplinary teams



• Summarize technical concepts and translate them clearly to non-technical stakeholders.



• Write technical user stories, organizing development sprints

Nice To Have

As a Technical Business Analyst, you will serve as a critical bridge between business stakeholders and technical teams, ensuring that clean energy initiatives are effectively translated into scalable, high-quality software solutions. Your work will directly support the development and reporting of clean energy programs, aligning with regulatory requirements and public service commission expectations.

Key Responsibilities:

• Act as a liaison between business users and technical teams to ensure accurate and timely delivery of program enhancements.



• Facilitate user requirement workshops and translate business needs into clear, actionable technical specifications.



• Collaborate closely with Product Owners, developers, and QA teams to guide solutions from concept through deployment.



• Analyze and document business requirements, user stories, and acceptance criteria.



• Organize and prioritize user stories for Agile development sprints.



• Support testing efforts by creating test plans, writing test scripts, and logging defects.



• Prepare system documentation, including process flows, customer journey maps, and business process models.



• Conduct user research, experience mapping, wireframing, and usability testing to inform product design.



• Apply critical thinking to diagnose and resolve complex system and process issues.



• Engage with internal and external stakeholders to ensure alignment and transparency throughout the development lifecycle.



• Continuously learn and adapt to new technologies and tools to support evolving program needs.

Qualifications:

• Experience with Agile/Scrum methodologies and tools.



• Strong attention to detail and a commitment to delivering high-quality results.



• Excellent communication and collaboration skills in cross-functional team environments.



• Ability to facilitate meetings and decompose complex business processes.



• Proficiency in creating business process documentation and workflows.



• Self-starter with the ability to learn new systems and technologies independently.

Must Have

• accurate testing and troubleshooting



• Agile Methodology



• Business Collaboration



• Data-Driven Decision Making



• Develop test plans, test cases, and scripts for user acceptance testing (UAT).



• Document business requirements and translate into technical requirements



• Excellent oral and written communication skills



• Experience designing, managing, analyzing, testing or improving software systems



• Experience working in a fast-paced, changing environment



• Experience working in Scrum/Agile framework



• Organize work in software ticketing system (Azure Dev Ops, experience with JIRA or similar acceptable)



• Project Management Professional (PMP), Certified Project Management (CPM), Certifications in Scrum/Agile



• Proven experience as a Business Analyst



• Salesforce Reports



• Self-sufficient person who can work collaboratively in multi-disciplinary teams



• Summarize technical concepts and translate them clearly to non-technical stakeholders.



• Write technical user stories, organizing development sprints

Nice To Have