Desktop Support Engineer (Window)

Overview

Hybrid
$70,000 - $80,000
Full Time

Skills

Provide L3 Support
Windows related issues
Windows and Mac OS deployment methods
Cisco Meraki devices
administering Office365

Job Details

Immediate need for a talented Desktop Support Engineer (Window). This is a Fulltime opportunity with long-term potential and is located in Alpharetta, GA (Hybrid). Please review the job description below and contact me ASAP if you are interested.

Job ID: 25-77793
Pay Range: $70000 - $80000/annum. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:

  • Ability to work a flexible or alternative schedule. Our operation is 24/7 and there will be variety in the schedule
  • Ability to design, implement, and manage a fault tolerant and highly available Windows infrastructure
  • Ability to automate routine tasks via PowerShell 3.0-4.0
  • Ability and desire to learn new IT technologies and disciplines
  • Understanding of call routing, call queueing, and VOIP
  • Understanding of network cabling, switches, firewalls, and patch panels
  • Excellent organization and documentation skills.


Key Requirements and Technology Experience:

  • Key skills; Provide L3 Support, Windows related issues, Windows and Mac OS deployment methods, Experience working with Cisco Meraki devices, administering Office365.
  • Experience administering Office365;knowledge of MS Word, MS Excel, MS Outlook, Adobe Acrobat, Anti-Virus Software
  • Prior experience with auditing and managing Microsoft Licensing compliance
  • Experience with contact center support
  • Experience with Windows and Mac OS deployment methods, database administration, and Disco network experience or training
  • Experience creating golden desktop and laptop images; ability to quickly provision needed equipment
  • Experience working with Cisco Meraki devices
  • Some experience with VMware VSphere
  • Experience with security levels; server and laptop security along with experience with anti-virus software and 3rd party security monitoring tools
  • Experience with production application and back-office application deployments
  • Experience in a 24/7 operation environment.
  • Expert level knowledge of Microsoft tools and technologies such as BitLocker, SysInternals, Microsoft Deployment Toolkit and Application Compatibility Toolkit
  • Excellent written and verbal communication skills to work effectively within a fast-growing company

Our client is a leading Financial Industry, and we are currently interviewing to fill this and other similar fulltime positions. If you are interested in this position, please apply online for immediate consideration.

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