Technical Business Analyst

Overview

Hybrid
Depends on Experience
Contract - W2

Skills

Articulate
C#
Cloud Computing
Collaboration
Communication
Dashboard
FOCUS
Incident Management
JavaScript
Mapping
Payments
Problem Management
Process Flow
Provisioning
SaaS
Specification Gathering
System Integration
Web Portals
Writing

Job Details

Technical Business Analyst/ Project Lead

This role as a Technical Business Analyst will require strategic design and mapping of business requirements and solutions to system/technical requirements. An individual filling the Technical Business Analyst role should be comfortable to articulate possible solutions applicable to experience with Cloud-Based Software solutions. The Technical Business Analyst will also be responsible for writing technical specifications (for custom development, system integration, etc.) based on interactions directly with internal stakeholders.

Responsibilities:

  • Work on payments portal front-end pipeline, on Stencil platform, on event Manager platform
  • Support Connected Technologies Platform ( CTP ) provisioning, payments, fleet, monitoring and tracing infrastructure work
  • Create, refine and increase monitoring for CTP services with Toyota s approved monitoring tools.
  • Configure and customize monitoring dashboards, reports, and alerts to help SRE and incident management team focus on high priority issues
  • Define SLIs and SLOs for CTP services following SRE principles.
  • Work on automating tasks to streamline operational process and reduce manual activities.
  • Work with Incident/Problem management team to complete post-mortem analysis of incidents and implement preventive measures.
  • Collaborate with cross-functional teams to troubleshoot, investigate and resolve critical incidents
  • Proactively suggest and implement improvements to enhance the system s reliability, resilience, and fault tolerance

Skills Required:

  • 5+ years of experience in technical business analyst role
  • Technical Background / Degree Program preferred.
  • Able to discuss experience with cloud software solutions
  • Possesses excellent oral and written communication skills
  • Ability to work independently
  • Ability to learn quickly and think creatively
  • Team player with strong interpersonal skills
  • Detail-oriented individual with the ability to quickly assimilate and apply new concepts, business models, and technologies.
  • Demonstrates ability to effectively prepare and maintain the following documents/tools:
    • Process Flow Analysis
    • Product Architecture and Design Best Practices
    • Experience working with developers
    • Experience with Cloud Solutions and/or RDBS
    • Basic competence in at least one programming language (e.g. JavaScript, C#, etc.)
    • Requirements Definition
    • Configuration Workbook
    • Data Models
    • Detailed Functional Design
    • Executive Summaries

Thanks & Regards,

Narendra Kunware

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