Overview
On Site
Hybrid
BASED ON EXPERIENCE
Full Time
Skills
ERP
SYSTEM MANAGEMENT
TEAM LEAD
TEAM MANAGER
MANAGER
CARGOWISE
CARGO WISE
NETSUITE
ORACLE
SAP
TRANSPORTATION
LOGISTICS
EDI
Job Details
On-site in Queens NY 4 days per week.
As the IT ERP Manager (Logistics & Finance IT), your role will involve overseeing the implementation, maintenance, and optimization of the enterprise resource planning (ERP)/TMS and the portfolio of logistics and finance applications. You will be managing a team of IT professionals and third-party consultants to ensure the systems meet business requirements and to provide seamless service delivery of ERP/TMS services to users. You will be instrumental in optimizing business processes and improving operational efficiency.
Key management aspects:
As the IT ERP Manager (Logistics & Finance IT), your role will involve overseeing the implementation, maintenance, and optimization of the enterprise resource planning (ERP)/TMS and the portfolio of logistics and finance applications. You will be managing a team of IT professionals and third-party consultants to ensure the systems meet business requirements and to provide seamless service delivery of ERP/TMS services to users. You will be instrumental in optimizing business processes and improving operational efficiency.
Key management aspects:
- Lead ERP System Management.
- Team Leadership.
- Lead IT ERP Service Operations.
- Drive Continuous Improvement.
- Lead ERP System Management: Oversee the implementation, configuration, and maintenance of ERP and satellite systems to ensure they meet business requirements and operate efficiently.
- Collaborate with stakeholders across various departments to understand their needs and ensure that the ERP and related systems support their business processes.
- Lead ERP projects from inception to completion, including planning, execution, monitoring, and closing/transition-to-run.
- Ensure system stability and compliance with relevant regulations and security standards.
- Manage portfolio of projects to enhance ERP and Logistics & Finance applications, quality, availability, and costs.
- Team Leadership: Manage and mentor a team of ERP professionals, providing guidance and support to ensure high performance and professional growth.
- Lead IT Service Operations: Ensure service excellence and seamless delivery of IT Logistics & Finance services.
- Managing enhancements, new feature development, incidents, and standard change request to be delivered on time.
- Manage relationship with external vendors and service providers to ensure the delivery of high-quality services.
- Create and maintain knowledge base for internal IT (team and service desk) and end-user usage.
- Manage the assets and lifecycle of applications in the IT Logistics & Finance portfolio.
- Ensure compliance with IT policies and procedures, including data security and privacy.
- Drive Continuous Improvement: Identify and execute on opportunities for process improvements and system enhancements to increase efficiency and effectiveness.
- Stay up-to-date with emerging IT trends, technologies, and industry best practices.
- Proactively identify opportunities for process improvement, system optimization, and automation.
- You lead by motivating and empowering your team, fostering collaboration and an achievement-driven culture.
- You thrive in the role of the change catalyst, serving at the forefront of IT business interface and ensuring business value creation from conceptualization to delivery.
- You are excited by complex business problems and enjoy the process of finding and delivering intricate and meaningful improvement for business teams.
- You communicate succinctly and effectively with all levels of the organization, including with technical and non-technical stakeholders.
- Bachelor's degree or higher in Computer Science, Information Systems, Business Administration, Finance, Logistics, or related field.
- 10+ years of experience in TMS/ERP and B2B Integration technical roles, including delivering IT projects/initiatives, IT system analysis, IT business consultation, and/or IT solution design roles.
- 5+ years of experience in managing IT professionals, including both internal stakeholders and external suppliers/consultants.
- Strong TMS/ERP platform experience (Cargowise highly preferred, SAP, NetSuite, Oracle, or similar)
- Proven experience delivering IT projects and implementations, such as new feature deployments, TMS deployment, B2B Integrations(eg. EDI), etc.
- Service Management and Project Management experience including:
- ITIL Foundation (preferred).
- Agile/Scrum.
- PMP certifications.
- Language Fluency:
- English (mandatory).
- Conversational Mandarin is preferred.
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