Service Now Developer(Customer Service Management)-12 Months Contract-Remote opportunity-Direct Customer

Overview

Remote
Depends on Experience
Contract - W2
Contract - Independent
Contract - 12 Month(s)

Skills

ServiceNow Development
Customer Service Management/CSM
JavaScript
CSM
ServiceNow
SDLC
SNOW

Job Details

Greetings from Accion Labs,

Our direct Client is looking for Service Now Developer(Customer Service Management)-12 Months Contract-Remote opportunity.

Primary Skills : ServiceNow Development, Customer Service Management/CSM , JavaScript

Required Skills and Responsibilities:

  • 8+ years experience on the ServiceNow Platform
  • 3+ years hands-on experience with CSM
  • Proven ability to design, configure, and customize ServiceNow modules to meet specific business requirements
  • Track record of analyzing existing processes, identifying bottlenecks, and implementing improvements using ServiceNow capabilities to streamline service delivery and issue resolution
  • Strong understanding of integrating ServiceNow with other systems and tools
  • Intimate familiarity with ServiceNow best practices and development standards
  • Leadership or mentorship experience in guiding and advising junior engineers and fostering professional growth and development.
  • A solid grasp of development, automation, and monitoring tools and practices.
  • Thorough understanding of Software Development Life Cycle (SDLC) best practices.
  • Comfort and experience working in an Agile environment.

Education:
Bachelor s degree in computer science, information Systems, or related discipline.

This role is open to W2 or those seeking Corp-Corp employment.
The salary range for this role is 100-120 k/annum or Corp-Corp rates please contact the recruiter.
In addition to other benefits, Accion Labs offers a comprehensive benefits package, with Accion covering 65% of the medical, dental, and Vision Premiums for employees, their spouses, and dependent children enrolling in the Accion-provided plans.

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