Overview
On Site
USD 72,060.00 - 138,921.00 per year
Full Time
Skills
AutoCAD
FOCUS
Asset Management
System Administration
Testing
Migration
Design Documentation
Workflow
Database
Ad Hoc Reporting
Data Analysis
Management
Issue Resolution
SQL
Relational Databases
COTS
Microsoft Office
Requirements Elicitation
Report Writing
Crystal Reports
Microsoft Power BI
Communication
Critical Thinking
Training
HP
Computer Science
Information Technology
Information Systems
Mathematics
Data Quality
Geographic Information System
Esri
Recruiting
Internet
Web Portals
Job Details
General Statement of Duties
Closing Date: This position closes on Monday, August 25, 2025.
Provide basic support to end users of an assigned module or functionality of an enterprise system in departments Countywide; assists with resolving functionality issues; assists with maintaining an assigned module or functionality of an enterprise system; performs related work as required.
Essential Duties
Dedicated to the Department of Public Works (DPW), this Information Technology position works on a team and with vendors to implement and support commercial-off-the-shelf (COTS) systems essential to DPW operations, including but not limited to Cityworks, Bluebeam, AutoCAD, and several in-house applications, with Cityworks as the primary focus. Cityworks is a GIS-centric Service Request, Work Order, and Asset Management system used to track activity across several divisions within the Departments of Public Works and Public Utilities and the Division of Fire, with planned expansion into other Henrico County departments. Examples of work performed include but are not limited to:
Cityworks administration experience is required. Candidates should demonstrate knowledge of IT best practices; proficiency in SQL; working knowledge of relational databases; experience with the implementation, configuration, and administration of COTS systems; working knowledge of Microsoft Office products; requirements gathering and analysis; experience with report writing tools, such as Crystal Reports, Power BI, or other comparable tools; excellent communication and critical thinking skills; and the ability to convey technical information to non-technical customers.
Minimum Qualifications
IT Systems Developer I: Graduation from high school/GED including completion of some relevant coursework at the high school level and two (2) years of relevant work experience; OR any equivalent combination of experience and training which provides the required knowledge, skills and abilities. (Grade HP.29 - $72,060.36 - $132,558.42)
IT Systems Developer II: Two-year degree in a relevant IT field of study and two (2) years of relevant work experience; OR any equivalent combination of experience and training which provides the required knowledge, skills and abilities. (Grade HP.30 - $75,519.45 - $138,921.57)
Additional Information
The following qualifications are highly preferred for this position:
The position may be filled at level I or II of the IT Systems Developer series depending on the qualifications of the selected candidate and/or the needs of the department at the time of hire. Salary commensurate with experience. The expected hiring range for this position is $72,060.36 to $82,943.73.
May require of a valid driver's license to provide support at locations Countywide.
A criminal history record check and fingerprinting is conducted on all persons conditionally offered employment, including a conditional offer of initial employment, or a conditional offer to promote, demote, or laterally transfer an employee.
How To Apply
Closing Date: This position closes on Monday, August 25, 2025.
You apply for positions with Henrico County general government through our on-line applicant system, which is available 24-hours a day, 7-days a week with an Internet connection. Please access our job site portal though or click on the Jobs link in the upper right-hand corner of our main County page at .
Minimum Salary 72060
Maximum Salary 138921
Currency USD
Main Organization General Government
General Government
Employment Status Permanent Fulltime
Permanent Full-time
Amount of Travel
Work At Home
Closing Date: This position closes on Monday, August 25, 2025.
Provide basic support to end users of an assigned module or functionality of an enterprise system in departments Countywide; assists with resolving functionality issues; assists with maintaining an assigned module or functionality of an enterprise system; performs related work as required.
Essential Duties
Dedicated to the Department of Public Works (DPW), this Information Technology position works on a team and with vendors to implement and support commercial-off-the-shelf (COTS) systems essential to DPW operations, including but not limited to Cityworks, Bluebeam, AutoCAD, and several in-house applications, with Cityworks as the primary focus. Cityworks is a GIS-centric Service Request, Work Order, and Asset Management system used to track activity across several divisions within the Departments of Public Works and Public Utilities and the Division of Fire, with planned expansion into other Henrico County departments. Examples of work performed include but are not limited to:
- General systems administration tasks (creating and testing new configurations, migrating changes across environments, and providing guidance on system capabilities)
- Troubleshoot and resolve system, database, and process issues
- Gather requirements from end-users
- Generate statements of work and design documentation
- Develop SQL data extracts, workflows, reports, etc.
- Develop and maintain database views/procedures/functions/jobs and other objects
- Create ad-hoc queries, reports, data analytics and visualizations
- Open and manage tickets with end-users and vendors for issue resolution
Cityworks administration experience is required. Candidates should demonstrate knowledge of IT best practices; proficiency in SQL; working knowledge of relational databases; experience with the implementation, configuration, and administration of COTS systems; working knowledge of Microsoft Office products; requirements gathering and analysis; experience with report writing tools, such as Crystal Reports, Power BI, or other comparable tools; excellent communication and critical thinking skills; and the ability to convey technical information to non-technical customers.
Minimum Qualifications
IT Systems Developer I: Graduation from high school/GED including completion of some relevant coursework at the high school level and two (2) years of relevant work experience; OR any equivalent combination of experience and training which provides the required knowledge, skills and abilities. (Grade HP.29 - $72,060.36 - $132,558.42)
IT Systems Developer II: Two-year degree in a relevant IT field of study and two (2) years of relevant work experience; OR any equivalent combination of experience and training which provides the required knowledge, skills and abilities. (Grade HP.30 - $75,519.45 - $138,921.57)
Additional Information
The following qualifications are highly preferred for this position:
- Two or four-year degree in Computer Science, Information Technology, Information Systems, Math, Business, or a related field
- Understanding of local government functions
- Knowledge of data quality techniques and processes
- Familiarity with geographic information systems, especially ESRI
The position may be filled at level I or II of the IT Systems Developer series depending on the qualifications of the selected candidate and/or the needs of the department at the time of hire. Salary commensurate with experience. The expected hiring range for this position is $72,060.36 to $82,943.73.
May require of a valid driver's license to provide support at locations Countywide.
A criminal history record check and fingerprinting is conducted on all persons conditionally offered employment, including a conditional offer of initial employment, or a conditional offer to promote, demote, or laterally transfer an employee.
How To Apply
Closing Date: This position closes on Monday, August 25, 2025.
You apply for positions with Henrico County general government through our on-line applicant system, which is available 24-hours a day, 7-days a week with an Internet connection. Please access our job site portal though or click on the Jobs link in the upper right-hand corner of our main County page at .
Minimum Salary 72060
Maximum Salary 138921
Currency USD
Main Organization General Government
General Government
Employment Status Permanent Fulltime
Permanent Full-time
Amount of Travel
Work At Home
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.