Overview
On Site
$$38/hr on W2
Accepts corp to corp applications
Contract - W2
Contract - 8 month(s)
Skills
Performance Tuning
Microsoft Office
Adobe
Teams
OS Patching
inventory management
system documentation
user account management
software troubleshooting
EHR systems
Keystone Edge
Microsoft OS
DocuSign
VITA Remote tools
DEXIS
hardware troubleshooting
Electronic Health Records
Asset Panda
VPN Access
Administrative Tools
Tier III Support
System Upgrades
Job Details
Job Title: Electronic Health Records/Health IT Account System Administrator
Location: Onsite in Richmond, VA (4 days onsite, 1 telework day per week) (Hybrid No Exceptions)
Interview Type: In-Person only (No virtual interviews)
Job Description:
- Administer and manage user accounts: create, modify, delete as requested.
- Monitor, troubleshoot, and resolve system issues including hardware/software failures.
- Apply regular OS patches, perform upgrades on system software, tools, and utilities.
- Maintain operational and configuration documentation and procedures.
- Track inventory and manage asset control using Asset Panda.
- Provide Tier III support and escalate issues as necessary.
- Coordinate with business users, vendors, and internal teams for issue resolution.
- Perform performance tuning and resource optimization activities.
- Support VPN access, remote tools, SharePoint, and team collaboration systems.
- Support and manage a variety of applications, including Keystone Edge, DocuSign, DEXIS, Microsoft Office, Adobe, and VITA remote tools.
- Maintain and support infrastructure for GIS and Asset Management applications.
- Participate in capacity planning and system reporting activities.
| Skill | Required /Desired | Amount | of Experience |
|---|---|---|---|
| Working knowledge and experience with Keystone Edge, Microsoft OS, MS Office, DocuSign, Panda, VITA Remote tools, DEXIS, Adobe, Teams/SharePoint, VPN | Required | 5 | Years |
| Create, change, and delete user accounts per request. | Required | 5 | Years |
| Diagnose and recover from hardware or software failures. | Required | 5 | Years |
| Apply OS patches and upgrades on a regular basis, and upgrade administrative tools | Required | 5 | Years |
| Maintain operational, configuration, or other procedures | Required | 5 | Years |
| Experience in a recognized Electronic Health Record System (EHR) | Highly desired |
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