Overview
Remote
$50 - $50
Contract - W2
Contract - Independent
Contract - 12 Month(s)
Skills
SQL
relational databases
Data modeling
Office Suite
Project
Visio
Job Details
Job Summary:
The Senior Business Systems Analyst is responsible for analysing business needs and processes to develop and implement efficient technology solutions. This role acts as a liaison between technical teams and business stakeholders to ensure system functionality aligns with business goals. Key responsibilities include requirements gathering, functional documentation, UAT facilitation, process improvement, and cross-functional collaboration throughout the software development lifecycle.
Key Responsibilities
- Business Analysis & Requirements Management
- Lead and facilitate requirements gathering sessions with stakeholders.
- Analyse user needs, workflows, procedures, and problems to propose system enhancements or automation.
- Translate business needs into detailed documentation including use cases, data models, process flows, and functional specifications.
- Evaluate existing systems to identify gaps, inefficiencies, or areas for improvement.
- Project & Stakeholder Collaboration
- Partner with Project Managers to track progress, risks, and status updates.
- Coordinate project activities across development, QA, business users, vendors, and consultants.
- Provide level-of-effort estimations for analysis, development, and QA phases.
- Document lessons learned and support project retrospectives.
- System Design & Implementation
- Create conceptual/logical system designs and data models.
- Develop and implement UAT test plans and facilitate UAT sessions.
- Support system configuration, workflow diagrams, and integration logic as needed.
- Participate in software selection and evaluation for packaged solutions.
- Documentation & Support
- Maintain comprehensive system documentation, user guides, and support manuals.
- Provide training materials and lead training sessions for end users and IT teams.
- Create reports and dashboards from business data; assist developers with data modeling or dataset creation.
- Operational Support & Troubleshooting
- Provide post-implementation support, including issue resolution and system enhancements.
- Collaborate with DBAs and developers to investigate and resolve production issues.
- Evaluate the impact of system changes on business processes and operations.
- Assist in the development and administration of change control procedures.
- Governance & Compliance
- Ensure alignment with corporate IT security policies and change management standards.
- Maintain strict confidentiality and proper documentation of all security incidents or risks.
- Comply with audit requirements and data protection policies.
Qualifications
- Education
- Bachelor s degree in Engineering, Computer Science, Clinical Informatics, or related field. Equivalent work experience may be considered.
- Experience
- 8+ years of progressive experience in business systems analysis.
- At least 2 years of experience within the healthcare domain is strongly preferred.
- Strong background in client-server applications and relational database environments.
Technical Skills
- Proficiency in SQL, relational databases, and logical data modeling.
- Hands-on experience with SDLC, change management, and QA methodologies.
- Familiarity with Microsoft tools: Office Suite, Project, Visio, SharePoint, and development platforms.
- Working knowledge of web development technologies and interface/data transport mechanisms.
- Understanding of healthcare data formats and insurance workflows is a plus.
Professional Skills
- Exceptional analytical and problem-solving abilities.
- Strong communication and interpersonal skills for stakeholder engagement.
- Comfortable managing multiple priorities in a dynamic environment.
- Capable of independently driving tasks or leading collaborative efforts.
- Strong organizational and documentation skills with attention to detail.
Preferred Certifications
- CBAP, PMI-PBA, or similar Business Analyst certification.
- Project Management certification (PMP or equivalent) is a plus.
- Healthcare IT-related certifications preferred.
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