Overview
$65
Accepts corp to corp applications
Contract - Long Term
Skills
CISCO
Project Management
Maintenance
Best Practices
Amazon Web Services
Problem-Solving
Networking
Operations
DHCP
DNS
Firewall
VPN
Load Balancing
Organizational Skills
GCP
Customer Engagement
Virtualization
Firewalls
Team Lead
Continuous Improvement
Network Security
IT Infrastructure Library
ITIL
Welding
Very Organized
optimization
switching
Proxies
LAN/WAN
Network Connectivity
Remote Access
Multitasking
MPLS
Wireless
Network Operations
Job Details
Job Title: Network Lead(MSP)
Location : Remote , Periodic travel as needed to NJ/PA/NYC
Network Team Lead MSP
Note:Need 14+ Yrs of Exp
Your Role:
As our Network Team Lead, you'll be a primary technical escalation point, working closely with our clients to resolve client issues and ensure smooth operations. You'll coordinate operational activities spanning multiple different network towers such as LAN/WAN, DDI, Unified Communications and other specific network towers.
This position is ideal for a seasoned IT professional eager to step into leadership or sustain the success you've built in your career, enhance your strategic impact, and shape client success and team excellence.
Responsibilities:
- Coordinate, develop, and oversee IT procedures, leveraging
- ITIL methodologies for continuous improvement.
- Identify and prioritize client network system needs
- Conduct and oversee regular monitoring to proactively identify and address issues
- Make suggestions to optimize ongoing network operations, applying best practices for efficiency, security, and scalability.
- Serve as the escalation lead, providing mentorship, training, and guidance to support team members, actively enhancing their technical skills and customer engagement capabilities.
- Champion continuous improvement through integrations, iterative processes, automation, and innovative tooling to reduce client issues and enhance productivity.
- Act as a point of escalation for complex technical problems, offering high-level expertise and support.
Qualifications & Skills:
- 4+ years MSP experience
- Proven, significant experience with Managed IT Services and/or MSSP environments.
- Deep knowledge and hands-on experience with networking infrastructure, firewall configurations, wireless deployments, and unified communications.
- Exceptional problem-solving, critical thinking, and troubleshooting skills.
- Strong leadership aptitude, with an ability to inspire, train, and elevate technical teams.
- Highly organized, capable of effectively prioritizing and multitasking in dynamic environments.
- Customer success-driven mindset, with superior communication skills and attention to detail.
- Solid documentarian and process builder/follower.
- Able to multitask and prioritize tasks / tickets across the team if needed
- Project management experience
- Great interpersonal, communication, and organizational skills
- Advanced proficiency in Networking concepts.
- Experience with:
- Routing;
- Switching;
- Virtualization technology;
- Hybrid Infrastructure deployments;
- Network connectivity (MPLS, P2P, VPN, remote access);
- Load balancing;
- DNS;
- DHCP;
- Network Security;
- Proxies;
- Firewalls;
- Palo Alto Networks services and equipment;
- Hardware knowledge for installation, repair, troubleshooting and Maintenance;
- Cisco data network equipment;
- Voice and multi-service gateways;
- WiFi;
- Meraki equipment
- Cloud Networking
- AWS
- Azure
- Google Cloud Platform;
- Network Access Controls (NAC);
- WAN Optimization.
- Experience working in medium to large Network environments
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.