Quality Assurance Tester

Position Overview

Identify and document bugs and areas of improvement within TriTech’s external facing software and internal applications to ensure they meet quality standards and are in compliance with state tax requirements.

Duties and Responsibilities

• • Basic understanding of all company software and key tax concepts
  • Provide suggestions for enhancements and improvements to the software
  • Is assigned lower complexity assignments
  • Research and analyze software calculations to make sure tax returns are in compliance with state taxing requirements
  • Maintain state specific documentation for tax laws, tax positions, and standards
  • Report issues and enhancements that are understandable to improve our forms and products both in written and verbal form
  • Test functionality and experience from a user’s perspective
  • Execute both functional and non-functional testing as needed
  • Acceptance testing of features, changes and bug fixes to ensure delivered functionality meets expectations, requirements and design intent
  • Regression testing to ensure that development of new features does not break existing functionality of software or introduce new bugs
  • Document and maintain scenarios which encapsulate different test cases for re-use to ensure consistency in testing practices
  • Assist in assessing and escalating issues and concerns with peers and to senior team members
  • Design test cases, scenarios, or charters to verify functionality
  • Understand and analyze user stories, requirements, or product specifications
  • Understand high level concepts and use cases for manual and automated testing
  • Meets deadlines and commitments.
  • Other duties as needed or required.

Qualifications & Skills

• Education and/or Experience – Bachelor’s degree or equivalent experience
• Knowledge of Microsoft applications (Excel, Word, Outlook)
• Knowledge of tax principles or experience working financial applications a plus
• Good communication skills
• Strong work ethic
• Detail oriented
• Dependable
• Good problem-solving skills
• Ability to work in a team and independently
• Ability to work with mathematical concepts
• Ability to effectively multi-task and adapt quickly

Conditions of Employment

• Background check
• Drug Test
• Work Status

Other

• Some work outside normal business hours and some weekends required.
• All new hires have a mentor assigned to guide them through the training process which is designed to provide the foundational knowledge and skills necessary to quickly become a productive member of our team.