Overview
On Site
USD 60.00 - 64.78 per hour
Contract - W2
Skills
Customer Service
SAFE
Analytical Skill
Partnership
Global Operations
Data Engineering
Dashboard
Management
Tableau
Microsoft Power BI
Alteryx
Apache Hive
Data Visualization
Customization
SQL
Data Extraction
Research
Data Science
Science
FOCUS
Journalism
Quantitative Research
Statistics
Relational Databases
Object-Oriented Programming
Presentations
Product Analysis
Data Analysis
Collaboration
Communication
Reporting
Process Improvement
Job Details
Job Description
REMOTE - PST/CA Time preferred
Summary
The Product Operations team ensures that the app is as reliable as possible by working closely with Customer Operations, Engineering, Product and several other teams.
We are looking for a data analyst who shares our passion for helping make WhatsApp a reliable, safe product.
The right candidate will be comfortable in a fast-moving organization and excited to collaborate cross functionally.
You will possess strong quantitative analytical skills, statistical knowledge, data visualization skills and communication skills, and the ability to build strong partnerships to drive impact across the organization.
Responsibilities
Partner with teams within Product Operations, the broader Global Operations organization, Data Science, Data Engineering, Product and Engineering teams to solve problems and identify trends and opportunities
Independently analyze data, conduct research and synthesize feedback into plans, processes and playbooks
Build/maintain data infrastructure (reporting layer data pipelines, reports, dashboards, alerts) to monitor the performance of our operations and drive business understanding
Proactively propose creative technical and quantitative solutions to problems and drive these through to implementation (e.g.through identification of data & tooling requirements enabling self-service / scalable solutions)
Communicating results of analyses to non-technical stakeholders who are the users of systems involving metrics, pipelines, and dashboards
Qualifications
Minimum Qualifications:
Experience in managing multiple projects and meeting deadlines in a fast-paced environment.
Experience with Tableau, PowerBi, Alteryx, Hive and other data visualization and customization tools.
2+ years of experience with SQL for data extraction and manipulation.
Bachelor's Degree in a technical or research-oriented field such as engineering, data science, social science, or related fields (with focus on data - e.g. data journalism).
4+ years of work experience in quantitative research, statistics, or data analysis.
Experience with statistical analysis, relational databases, and/or object-oriented programing languages.
Experience with communicating and presenting findings to non-technical stakeholders.
Day to Day
Analyzing WhatsApp product data to identify trends and opportunities
Building and maintaining data infrastructure to monitor performance and drive business understanding
Key projects: WhatsApp product analysis, bug detection, and resolution
Day-to-day responsibilities:
Data analysis
Collaboration with various teams
Communication of results
Reporting and process improvement
Ensuring data accuracy and integrity to drive business growth and improvement while ensuring the reliability and safety of WhatsApp
REMOTE - PST/CA Time preferred
Summary
The Product Operations team ensures that the app is as reliable as possible by working closely with Customer Operations, Engineering, Product and several other teams.
We are looking for a data analyst who shares our passion for helping make WhatsApp a reliable, safe product.
The right candidate will be comfortable in a fast-moving organization and excited to collaborate cross functionally.
You will possess strong quantitative analytical skills, statistical knowledge, data visualization skills and communication skills, and the ability to build strong partnerships to drive impact across the organization.
Responsibilities
Partner with teams within Product Operations, the broader Global Operations organization, Data Science, Data Engineering, Product and Engineering teams to solve problems and identify trends and opportunities
Independently analyze data, conduct research and synthesize feedback into plans, processes and playbooks
Build/maintain data infrastructure (reporting layer data pipelines, reports, dashboards, alerts) to monitor the performance of our operations and drive business understanding
Proactively propose creative technical and quantitative solutions to problems and drive these through to implementation (e.g.through identification of data & tooling requirements enabling self-service / scalable solutions)
Communicating results of analyses to non-technical stakeholders who are the users of systems involving metrics, pipelines, and dashboards
Qualifications
Minimum Qualifications:
Experience in managing multiple projects and meeting deadlines in a fast-paced environment.
Experience with Tableau, PowerBi, Alteryx, Hive and other data visualization and customization tools.
2+ years of experience with SQL for data extraction and manipulation.
Bachelor's Degree in a technical or research-oriented field such as engineering, data science, social science, or related fields (with focus on data - e.g. data journalism).
4+ years of work experience in quantitative research, statistics, or data analysis.
Experience with statistical analysis, relational databases, and/or object-oriented programing languages.
Experience with communicating and presenting findings to non-technical stakeholders.
Day to Day
Analyzing WhatsApp product data to identify trends and opportunities
Building and maintaining data infrastructure to monitor performance and drive business understanding
Key projects: WhatsApp product analysis, bug detection, and resolution
Day-to-day responsibilities:
Data analysis
Collaboration with various teams
Communication of results
Reporting and process improvement
Ensuring data accuracy and integrity to drive business growth and improvement while ensuring the reliability and safety of WhatsApp
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