Salesforce Business Analyst

Overview

Hybrid
Depends on Experience
Contract - W2
Contract - 12 Month(s)
No Travel Required

Skills

Salesforce Consultant
Salesforce BSA
Salesforce Business Analyst
Salesforce Solution Designer
CRM Consultant
Health Cloud
Data Cloud
Healthcare Payer
Healthcare Domain
Payer Domain
Healthcare Sales
Stakeholder Management
Salesforce Certified Administrator
Apex
Architectural Design
Cloud Computing
Code Optimization
Health Care
Force.com
Oracle Application Express
Requirements Analysis
Salesforce.com Administration
User Stories
Visualforce
Roadmaps
Sales
Salesforce.com
Software Design
Offshoring
Customer Relationship Management (CRM)
JIRA
Requirements Elicitation
Optimization
Collaboration
Communication
Documentation
Management
Confluence

Job Details

Job Title: Senior Salesforce (SFDC) Consultant / Business Systems Analyst (BSA)
Location: Woodland Hills, CA; no remote option 4 days

Mandatory Areas
Must Have Skills
Skill 1 Salesforce Solution Design (Sales/Service/Experience/Health/Data Cloud)
Skill 2 Salesforce Administration & Consulting
Skill 3 Requirements Gathering & Documentation (JIRA, Confluence)
Skill 4 Salesforce Configuration & Administration Essentials
Skill 5 CRM Roadmap Planning & Implementation
Skill 6 Onsite Offshore Coordination
Skill 7 Stakeholder Management & Communication Skills
Skill 8 Healthcare Payer Domain Expertise
Domain Experience (If any): Healthcare Payer Domain (Sales Stream)
Must Have Certifications: Salesforce Administration and/or Consulting Certifications

Required Skills and Experience:

  • 14+ years of total IT experience, including at least 5 years in Salesforce.com.
    Proven track record in 4 5 Salesforce implementations (Sales, Service, Experience, Health, or Data Cloud), each lasting at least 6 months.
  • Strong domain experience in Healthcare payer business, particularly within Sales processes.
  • Hands-on experience in requirements analysis, documentation, and management (EPICs, user stories, etc.).
  • Proficiency with JIRA, Confluence, and other issue/requirement tracking tools.
    Strong understanding of Salesforce objects, configuration, and administration essentials.
  • Experience in CRM roadmap planning, architectural design, and Force.com implementations.
  • Excellent interpersonal, communication, and stakeholder management skills, with experience handling large enterprise programs.
  • Experience with onsite-offshore coordination and flexibility for late evening or early morning calls.
  • Apex/Visualforce and Salesforce code optimization knowledge are good to have but not mandatory.

    Good to Have:
  • Experience in code-level re-engineering or optimization on Salesforce.
  • Exposure to custom app development on the Force.com platform.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.