Endpoint Engineer

Our client is seeking an Endpoint Engineer to provide highly available software distribution and patch management.

This role is 100% REMOTE.

Responsibilities:

• Evaluates, analyzes, designs, develops, tests, documents, and implements complex solutions for end user computing systems across the enterprise.


• Troubleshooting and providing technical support for remote end-user computing systems.


• Provide highly available software distribution and patch management.


• Monitoring performance and maintaining system stability.


• Supporting and ensuring reliability of deployed technologies, systems and processes according to established procedures and industry best practices.


• Ensures that change management and defined security procedures for all assigned systems are executed in accordance with policies and procedures.


• Must be willing to adjust schedule to perform maintenance and upgrades outside of business hours.

Qualifications:

• Bachelor's degree in Computer Information Systems or a related field, or commensurate years of experience in a professional environment is required.


• 3 years of experience in endpoint management


• Experience with software packaging tools such as AdminStudio and extensive PowerShell scripting experience is required.


• Experience building packages for Intune is also required, experience building packages for Microsoft Configuration Manager is a plus.


• Experience developing packages and supporting users in a Microsoft AppLocker environment is a plus.


• Experience deploying and troubleshooting packages with Intune and Windows 11 Company Portal is a desired.


• Experience using Intune to manage policy implementations is a plus. Knowledge of certificates, scripting and application signing is a plus.


• Experience with supporting applications in Citrix XenApp or other application virtualization solutions is a plus.


• Prior experience with Patch My PC is desired. Experience using Qualys or other similar tools for vulnerability management is a plus.


• Experience constructing packages for Windows 11 and prior experience supporting Windows 11 remote environments is required. Experience using Nexthink and NinjaOne to manage remote desktop environments is a plus.


• Prior experience supporting Developer communities is desired.


• Relevant technical certifications are a plus.


• Experience with using ServiceNow for change management functions and ticketing is desired. ITIL certification is a plus. SCRUM experience is also desired.

Skills\Certifications

• Knowledge of infrastructure technologies including physical and virtual workstations, workstation systems management, policy implementations.


• Knowledge of virtual presentation applications such as Citrix XenApp, networking and the integration between these systems in an enterprise environment.