Overview
On Site
Depends on Experience
Full Time
Accepts corp to corp applications
Skills
Dynamics
Data Migration
Data Modeling
Database Administration
Design Architecture
Functional Design
Customer Experience
Customer Relationship Management (CRM)
Customization
.NET
Application Development
C#
Communication
Conflict Resolution
Quality Assurance
SQL
Scheduling
System Requirements
Technical Support
Microsoft Power BI
Problem Solving
Project Planning
Database
JavaScript
Microsoft
Microsoft Dynamics
Microsoft Dynamics CRM
Prototyping
Testing
Training
UI
Web Services
Workflow
Job Details
NEED STATE CLIENT EXPERIENCE IS MUST
Job Title :- Applications Development Expert (IT Tech Expert III)
Location :- Towson, MD
Contract :- Minimum 13+ Months
Start Date :- 14th July 2025
Direct client Requirement
Job Description :-
Duties and Responsibilities :-
Serves as a subject matter expert (SME) responsible for the overall design, architecture, and implementation of the Customer Relationship Management Tools (CRMs) in Microsoft Dynamics, as well as their integration with other systems.
Defines the logical, technical, and physical architecture for the Microsoft Dynamics CRM solution
Develops a ready Customer Relationship Management solution in Microsoft Dynamics, prioritizing the Department of Economic and Workforce Development.
Defines the logical, technical, and physical architecture for the Microsoft Dynamics CRM solution
Develops a ready Customer Relationship Management solution in Microsoft Dynamics, prioritizing the Department of Economic and Workforce Development.
Directs the day-to-day administration, support, maintenance and monitoring of the Microsoft Dynamics CRM solution, including customizations and configurations.
Develops and implements, and trains others to develop in Microsoft Dynamics.
Helps gather and document requirements from non-technical business users.
Uses technical expertise to translate business requirements into effective system requirements and functional design documents.
Collaborates with business analysts, project managers, and other technical staff to understand business requirements and translate them into technical solutions.
Assist with any data migration tasks, to and from the Microsoft Dynamics CRM solution.
Prototypes and demos recommended solutions for users.
Integrates Microsoft Dynamics CRM with third-party applications, databases and external systems, where necessary.
Provide ongoing technical support and training for end-users.
Perform regular quality assurance and testing to ensure the solution meets the needs of the end-user.
Assist with the project planning, scheduling and deployment of the new CRM features.
Develops and implements, and trains others to develop in Microsoft Dynamics.
Helps gather and document requirements from non-technical business users.
Uses technical expertise to translate business requirements into effective system requirements and functional design documents.
Collaborates with business analysts, project managers, and other technical staff to understand business requirements and translate them into technical solutions.
Assist with any data migration tasks, to and from the Microsoft Dynamics CRM solution.
Prototypes and demos recommended solutions for users.
Integrates Microsoft Dynamics CRM with third-party applications, databases and external systems, where necessary.
Provide ongoing technical support and training for end-users.
Perform regular quality assurance and testing to ensure the solution meets the needs of the end-user.
Assist with the project planning, scheduling and deployment of the new CRM features.
Minimum Qualifications/Skill Sets :-
Education: Bachelor s Degree from an accredited college or university in Engineering, Computer Science, Information Systems, Business or other related discipline.
7 years of experience in IT industry
3 years of experience as a technical expert in an IT organization
3 years of experience developing in Microsoft Dynamics
Proficiency in Microsoft Dynamics 365 CRM Development and customization
Experience with Javascript, C#, .NET, and Web Services
Knowledge of Dynamics 365 APIs and SDKs
Understanding of Customer Relationship Management solutions
Experience with SQL, database management and data migration techniques
Strong communication skills and ability to work in a team environment
Problem solving skills
7 years of experience in IT industry
3 years of experience as a technical expert in an IT organization
3 years of experience developing in Microsoft Dynamics
Proficiency in Microsoft Dynamics 365 CRM Development and customization
Experience with Javascript, C#, .NET, and Web Services
Knowledge of Dynamics 365 APIs and SDKs
Understanding of Customer Relationship Management solutions
Experience with SQL, database management and data migration techniques
Strong communication skills and ability to work in a team environment
Problem solving skills
Preferred Qualifications/Skill Sets :-
Master s Degree in Computer Science, Information Systems, or other related field or equivalent work experience.
Experience building a CRM solution in Microsoft Dynamics from design through development (Full Life Cycle)
Strong understanding of CRM data modeling, workflows and user interface customization
Familiarity with Microsoft Power Platform (Power BI, Power Automate, Power Apps)
Familiarity with Microsoft SharePoint.
Experience building a CRM solution in Microsoft Dynamics from design through development (Full Life Cycle)
Strong understanding of CRM data modeling, workflows and user interface customization
Familiarity with Microsoft Power Platform (Power BI, Power Automate, Power Apps)
Familiarity with Microsoft SharePoint.
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