Technical Alignment Manager/ Engineer (MSP)

Technical Alignment Manager (MSP Experience Required)

San Fernando Valley (85%), with occasional work at the La Verne HQ (15%)

Full-time | $100,000 $130,000 (DOE) + Uncapped Salary Increases for Certifications Earned

Your Next Career Move Starts Here

A people-first Managed Services Provider (MSP) with over two decades of innovation is searching for a Technical Alignment Manager to join their elite team. This company is reshaping how IT is delivered by aligning cutting-edge Microsoft-centric technology with the real-world needs of mission-driven organizations, manufacturers, government agencies, and more.

They don t just support clients they partner with them to create long-term, meaningful change through proactive IT strategy, technical precision, and human connection. If you're ready to accelerate your career and take ownership in a forward-thinking, learning-driven culture, this is your opportunity.

This role offers rapid career advancement, unlimited salary increases for certifications, and a path to leadership.

What Makes This Role Different?

• Upward Mobility Promotions and pay increases are tied to your certifications and growth not tenure.
• Impact-Driven You re not just fixing IT issues you re solving root problems and making tech better for real people.
• Client-Facing Ownership Build deep relationships by being the go-to expert onsite for one of the company s largest clients.
• Culture of Growth Learning, creativity, and innovation are built into the way this team operates.

What You'll Do

Technical Strategy & Problem Prevention

• Deliver proactive, hands-on support to prevent recurring technical issues
• Build trusted client relationships with consistent onsite presence

Technology Implementation

• Deploy, configure, and optimize hardware/software solutions
• Ensure all technology aligns with company standards and client needs

Monthly Change Management & Improvement

• Lead 4 8 hours/month of proactive hardening and upgrades
• Add long-term value without extra project costs for clients

Local Audits & Documentation

• Conduct thorough IT environment reviews
• Keep client documentation accurate and actionable

Long-Term Problem Management

• Identify recurring issues and drive permanent solutions with internal teams

What You Bring

• 5+ years in IT support, systems admin, or technical consulting
• MSP experience is a must - you ve worked in client environments before
• Strong technical background: Microsoft 365, Azure AD, Windows Server, and networking
• Experience with PSA/RMM platforms (e.g., ConnectWise)
• Proven ability to work independently and communicate with clients professionally

Benefits That Support You

• Day-1 Health Insurance + Dental, Vision, Critical Care, Disability
• Certification Reimbursement Program + Unlimited raises per cert
• 401(k) with Company Match
• Cell Phone Reimbursement + Laptop Provided
• Paid Holidays + PTO
• Employee Assistance Programs, Discounts & More

You don t just see the future of IT you help shape it.

If you re a driven, curious IT professional looking to make a real impact while leveling up your career in a fast-moving MSP environment, we want to meet you.