IT Build Analyst - Desktop Engineer - GPO

• Manage and maintain the configuration baselines for our desktop systems.
• Configure and manage Group Policy Objects (GPOs) to deploy and manage software settings.
• Adhere to change processes and governance to minimize risks and ensure a stable desktop environment.
• Provide level 3 operational support to resolve technology-related incidents.
• Apply industry best practices and procedures to enhance end-user technologies.
• Troubleshoot and resolve desktop-related issues.
• Provide technical support to end-users for desktop-related issues.
• Develop and maintain documentation related to desktop infrastructure and processes.
• Collaborate closely with business partners to understand complex business requirements and facilitate solution design discussions, ensuring project needs are met.
• Design client-focused solutions that meet business requirements.
• Prepare and validate solution design documents covering areas such as scope clarification, solution requirements, and quality assurance.
• Support end-to-end project implementation as a subject matter expert, providing guidance to a diverse team of technology and project professionals.
• Foster a collaborative work environment, supporting team members in resolving organizational, operational, and process problems.

Required:

• 7+ years of experience.
• Minimum of 5 years of experience managing desktop environments.
• Advanced PowerShell scripting skills.
• Extensive experience in managing desktop environments, strong knowledge of Windows 10 and 11 operating systems.
• Expertise in Group Policy Objects (GPOs).

Education:

• BS in computer science or a related field

GalaxE is a professional IT services firm that specializes in platform-driven solutions and the use of automation to achieve enterprise business transformation and mission-critical change for some of the largest companies in the world. Using our proprietary solution set, GxFource , we apply machine learning techniques and predictive analytics tools as part of a broad artificial intelligence strategy that provides effective impact and data-driven business transformation.

Since its founding, GalaxE has been dedicated to advancing the benefits of technology. As we continue that legacy and look to the future, a focus on business enablement through agile, cost-efficient, and effective integration of people, process, and technology anchors our success. We revolutionize change in the costs of doing business that transform companies and their ability to leap beyond the competition.

At GalaxE we value people and are committed to diversity and inclusion where our employees are made to feel comfortable and are encouraged to be authentic. We focus on cultivating both traditional IT and non-traditional, new collar, workers through our Outsource to America , program.

We are always looking for passionate, entrepreneurial-minded innovators and disrupters; game-changers that take ownership of the work they produce and bring it each and every day. Working with like-minded team members you will get a chance to discover, develop, and use cutting-edge technologies to transform the way we deliver creative business solutions.

Sound like you? Join us and find out for yourself what it means for you, and your career, to be part of the GalaxE team. Let s build something, together. #WeAreGalaxE

Equal Opportunity Employer/Veterans/Disabled

Physical Requirements:

• Prolonged periods of remaining stationary at a desk and working on a computer
• Must be able to lift to 15 lbs., as needed
• Must be able to work on-site (corporate/client offices), as needed (not applicable for 100% remote roles)
• Occasionally required to bend, kneel, crouch, and reach overhead.
• Hand-eye coordination necessary to operate computers and various pieces of office equipment.
• Specific vision abilities required include close vision, the ability to tolerate fluorescent lighting, and the ability to adjust focus.

Employees must be able to perform the physical requirements of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees requiring accommodations to perform the essential functions of their jobs, absent undue hardship.

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