Epic Security Analyst - Remote

Title: Epic Security Analyst - Remote

Mandatory skills:

Epic User Access and Provider, Epic security audits, access reviews,
EHR, Epic access,
Epic user access requests, account creation, modifications, deactivations, role changes,
security templates, user roles, user access, internal audits, external audits,
HR, Clinical Informatics, Health information, ServiceNow,
security risks, access anomalies, incidents, service requests,
HIPAA, IT security policy, organizational standards, IT Security and Compliance,
Customer Service, standard operating procedures, SOP, training materials,
Epic go lives, upgrades, maintenance events, audit readiness, Epic security process

Description:

Seeking Senior Technical Specialist with Epic User Access and Provider (SER) provisioning certification for an EHR build project for client facilities.

Key Responsibilities:
Process and fulfill Epic user access requests, including account creation, modifications, deactivations, and role changes.
Assign and maintain security templates, user roles, and access levels based on job responsibilities, adhering to least privilege and segregation of duties principles.
Coordinate Epic security audits, access reviews, and monitor for inappropriate or excessive permissions.
Support onboarding and offboarding processes, ensuring timely updates to Epic access based on employment status, role changes, and facility requirements.
Ensure all access requests and configurations align with HIPAA, client IT security policies, and organizational standards.
Participate in internal and external audits, providing reports and documentation as required.
Identify and report security risks or access anomalies to the IT Security & Compliance Manager.
Serve as the primary point of contact for Epic access issues across 13 facilities, partnering with HR, Clinical Informatics, and client leadership.
Respond to incidents and service requests related to Epic user access in ServiceNow, escalating complex issues as needed.
Support Epic go-lives, upgrades, and maintenance events by ensuring accurate and timely access provisioning.
Maintain accurate records of all Epic access requests, approvals, and changes to support audit readiness.
Generate reports on user access, role utilization, and permissions for compliance, operational reviews, and process improvements.
Develop and maintain documentation, including standard operating procedures (SOPs), training materials, and knowledge base articles for Epic security processes.

Required/Desired Skills:

Skill - Required / Desired - Amount of Experience

Certified by Epic in Security and Security Coordinator - Required - 3 Years
Understands the Epic software security structures, including user profiles, roles, and security classes. - Required - 3 Years
Understanding of concepts of confidentiality and data security - Required - 5 Years
Security administration experience - Required - 5 Years
Problem Solving, Collaboration and Customer Service - Required - 5 Years
Oral and Written communications - Required - 5 Years
Ability to identify and escalate issues and mitigate identified risks. - Required - 5 Years
Health information technology experience - Highly desired
Government experience - Nice to have

VIVA USA is an equal opportunity employer and is committed to maintaining a professional working environment that is free from discrimination and unlawful harassment. The Management, contractors, and staff of VIVA USA shall respect others without regard to race, sex, religion, age, color, creed, national or ethnic origin, physical, mental or sensory disability, marital status, sexual orientation, or status as a Vietnam-era, recently separated veteran, Active war time or campaign badge veteran, Armed forces service medal veteran, or disabled veteran. Please contact us at for any complaints, comments and suggestions.

Contact Details :

VIVA USA INC.
3601 Algonquin Road, Suite 425
Rolling Meadows, IL 60008