Process Improvement Specialist - Hybrid

Title: Process Improvement Specialist - Hybrid

Mandatory skills:

Vocational Rehabilitation,
Tableau, Tableau desktop,
Software mapping, Data analysis,
Project management,
Lean process strategies, Process improvement, Process Changes,
business process improvement, data analysis, identify gaps,
project management services, project timeline, implementation plan, communication plan

Description:

Assess current vocational rehabilitation internal business processes to identify opportunities to streamline and improve services.

DAILY DUTIES / RESPONSIBILITIES:
Consulting and project management services to identify and implement business process improvements for Vocational Rehabilitation services.

Assess Needs
Perform data analysis to identify client needs and priorities.
Conduct staff surveys to identify gaps in processes, inefficiencies, and needs.
Hold consultation hours with staff to assess current Vocational Rehabilitation processes.
Recommend Process Improvements
Utilize strong knowledge of applicable client regulations for Vocational Rehabilitation to make actionable recommendations for process improvements, including prioritizing changes and identifying necessary new or revised documentation.
Assess potential impacts and risks of recommended process changes.
Draft a final assessment and recommendations report.
Implement Process Improvements
Provide project management services to develop a timeline, implementation plan, and communication plan.
Coordinate with administration teams on documentation revisions.
With staff, implement lean process strategies to streamline business processes and improve services.
Provide support and training to staff during implementation of process changes/improvements.

Required skills (rank in order of importance):
Vocational rehabilitation federal regulations
Tableau
Data analysis
Project management
Lean process strategies
Process improvement

Preferred skills (rank in order of importance):
Software mapping

Required education:
Master s degree

Required certifications:
Project management professional
Tableau desktop specialist

Notes:
This is a part-time position. An average of 10 hours per week.
Must be available to work Monday thru Friday during regular business hours.
75% Remote

VIVA USA is an equal opportunity employer and is committed to maintaining a professional working environment that is free from discrimination and unlawful harassment. The Management, contractors, and staff of VIVA USA shall respect others without regard to race, sex, religion, age, color, creed, national or ethnic origin, physical, mental or sensory disability, marital status, sexual orientation, or status as a Vietnam-era, recently separated veteran, Active war time or campaign badge veteran, Armed forces service medal veteran, or disabled veteran. Please contact us at for any complaints, comments and suggestions.

Contact Details :

VIVA USA INC.
3601 Algonquin Road, Suite 425
Rolling Meadows, IL 60008