Overview
Skills
Job Details
Business Program Manager (SAAS Solutions) .Remote Position
Must have:
SAAS, B2B Customer Communications
We are seeking an experienced Strategic Program Manager to join the Enterprise Program Management Office (PMO), reporting to the Director of Enterprise Program Management. The ideal candidate will have a sharp business mind and a proven ability to strategize and implement high-level strategic programs from ideation to launch. With a data-driven mindset, this person should excel at connecting the dots and solving complex problems.
Responsibilities:
- Drive execution at scale, leveraging industry best practices to deliver programs predictably and consistently
- Build a high-performing program team aligned to a common purpose
- Collaborate with the program sponsor, cross-functional teams, and assigned project managers to develop the scope, deliverables, required resources, and work plan
- Run program operating mechanisms to ensure timely and consistent communication of project status, milestones, timelines, and deliverables
- Manage change and implement interventions to deliver successful outcomes
- Works across the team to identify risks and issues and presents recommended response plans to stakeholders
Qualifications:
- Five or more years of program and project management expertise delivering on large-scale and cross-functional programs
- 5-7 years experience in product management, engineering capacity running and managing eCommerce Platform or eCommerce Services
- 4-5 years experience in B2B, SAAS, eCommerce Companies
- Project/ Management certification (PMP or PgMP)
- Deep knowledge and related work experience of the project management process, theory, and lifecycle, including Waterfall and Agile methodology, as well as Project Delivery Framework and SDLC
- Intermediate experience in standard project management and collaboration tools (for example, ClickUp, Smartsheet, Asana, JIRA, Monday)
- Responsible, detail-oriented, well organized, independent, ability to learn quickly, multi-tasking, excellent interpersonal skills, team player
- Excellent communication skills (written and verbal) and the ability to disseminate information to all altitudes of the organization
- Exceptional skills in leadership, time management, facilitation, and organization
- Self-starter with a strong work ethic who sets high standards for self and others and demonstrates enthusiasm for the team's mission
Important Areas:
- High integrity, excellent judgment - you'll have access to sensitive information and must treat it appropriately
- Accountability you operate with excellence, do what you say, and expect and hold others to the same
- Highly collaborative - you recognize the value of bringing people along
- Intellectual curiosity - you're eager to learn new concepts; you're willing to admit you don't know certain things, will ask for help, roll up your sleeves, and learn
- Self-aware - you aren't complacent when it comes to personal growth; you're receptive to feedback and eager to grow despite your seniority
Keywords: "program manager" AND "product management" AND "ecommerce" AND "strategic" AND "marketing" AND ("SAAS" OR "subscription renewals" OR "B2B") AND ("Smartsheet" OR "Clickup" OR "Asana" OR "Monday") AND PMO
Please email your resume to