ServiceNow Developer with AI

  • Austin, TX
  • Posted 17 hours ago | Updated 17 hours ago

Overview

On Site
Depends on Experience
Accepts corp to corp applications
Contract - W2
Contract - Independent

Skills

Analytics
Artificial Intelligence
Business Rules
Collaboration
Communication
Conflict Resolution
Data Analysis
Google Cloud
Google Cloud Platform
IT Operations
IT Service Management
Integration Testing
JavaScript
Machine Learning (ML)
Microsoft Azure
Natural Language Processing
Optimization
Privacy
Problem Solving
Python
Regulatory Compliance
SOAP
Scripting
ServiceNow
Unit Testing
User Experience
Workflow

Job Details

Role: ServiceNow Developer with AI

Location: Austin, TX

Key Responsibilities:
Design, develop, and customize ServiceNow applications and modules.
Integrate AI/ML models into ServiceNow workflows using native capabilities or third-party tools.
Leverage ServiceNow Predictive Intelligence, Virtual Agent, and Performance Analytics to enhance user experience.
Collaborate with stakeholders to gather requirements and provide technical solutions using AI-driven approaches.
Develop and maintain ServiceNow scripts (Business Rules, Client Scripts, Script Includes).
Implement NLP/NLU models for chatbot and virtual agent optimization.
Ensure data privacy and compliance while dealing with AI-integrated components.
Perform unit testing, integration testing, and resolve defects or issues.
Stay up to date with ServiceNow releases and new AI technologies.

Required Skills:
5+ years of experience in ServiceNow development and administration.
Hands-on experience with AI/ML integration in ServiceNow, including Predictive Intelligence and Virtual Agent.
Strong scripting skills in JavaScript, Glide, and REST/SOAP integrations.
Experience working with NLP/NLU models, Python, or integrating AI APIs (e.g., Azure AI, Google Cloud AI, OpenAI).
Knowledge of ITSM, ITOM, HRSD, or other ServiceNow modules.
Familiarity with data analytics and AI governance best practices.
Excellent communication and problem-solving skills.

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About NextXap, Inc.