Hotel Property Implementation Specialist - Mexico

  • Posted 60+ days ago | Updated 22 hours ago

Overview

Remote
See Job Description for Salary
Full Time

Skills

Management
Hospitality
Documentation
Software deployment
Training
Data loading
Reporting
Data mapping
Process flow
Business process
Testing
Acceptance testing
SaaS
Customer service
Business intelligence
Spanish
English
Time management
Communication
Leadership development
Genetics
DICE

Job Details

Job Type

Full-time

Description

Are you excited about a career in SaaS that has a direct effect on the hospitality industry? This might be the perfect opportunity for you!

In this role you will:

An Implementation Specialist at Actabl assists with the implementation, deployment, and documentation of software-as-a-service (Saas) systems. Uses customer requirements provided by the Project Manager to configure applications to meet customer-specific business processes. If necessary, work with customers during the deployment of business solutions. Configures the solutions through deployment, training, and hand-off activities.

If you have experience as a hotel or facility engineer, this is a great opportunity for you.

Typical Functions:
  • System setup, data loading, report building, and data mapping for all implementation projects.
  • Assist Project Manager with customer calls and meetings for support and project review if necessary.
  • Maintain strong communication on project status and any necessary escalations to the Project Manager.
  • Updates notes on Client accounts as it relates to custom configuration and process flows.
  • Identifies configuration problems and researches alternatives through testing and consulting with peers.
  • Configures and deploys enterprise applications and business processes.
  • Supports business process testing of the application prior to end-user acceptance testing.
  • Ensures that all projects are delivered on time.
  • Other duties or functions may be assigned.

Requirements

  • 2+ years in the Hotel Industry or Hotel Saas preferred, Customer Service or similar experience as a Hotel engineer of facilities manager.
  • Bi-Lingual - Spanish/English
  • Willing to travel 50-90% Domestic and International
  • Strong organization and time management to handle multiple implementations at once
  • Ability to triage current work queue and prioritize accordingly
  • Ability to work individually and as part of a team
  • Curious and eager to always learn more
  • Strong communication skills

Employees at Actabl are eligible for the following benefits:
  • Competitive Pay
  • Discretionary time off
  • Flexible work arrangements
  • Robust company holiday list and winter closure
  • Leadership development

Sound like you? Please click on the "apply" button.

You will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

#dice

Salary Description

$17,000 - $24,000 USD
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

About Actabl