Desktop Support Technician

  • Houston, TX
  • Posted 20 hours ago | Updated 8 hours ago

Overview

On Site
USD 25.12 - 36.85 per hour
Contract - W2

Skills

Career Counseling
Remote Support
iPhone
Backup Administration
Organizational Management
Mobile Devices
Microsoft Outlook
Authentication
Microsoft SharePoint
Disk Imaging
Tier 2
Management
Web Portals
Printing
Network
Hardware Troubleshooting
End-user Training
Training
Technical Support
Laptop
Microsoft Office
Mobile Device Support
Customer Service
Positive Attitude
Collaboration
Teamwork
CompTIA
Health Insurance
Life Insurance
Insurance
FSA
Taxes
Law
Recruiting

Job Details

At CompucomStaffing , you're more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance.

Our client is currently seeking a qualified Desktop Support Technician to join their team onsite in Houston, TX and provide end-user support.

Duties and Responsibilities :

  • Mobile Device Setup
    • Coordinate with carriers for new device activation
    • Assist with data transfer from old to new company phones
    • Set up and configure iPhones, including backups and apps
    • Be familiar with corporate management of mobile devices
  • Office 365 Support
    • Set up and troubleshoot Outlook
    • Support Office 365 authentication issues
    • Assist with Teams, SharePoint, and other Office 365 apps
  • Computer Imaging and Setup
    • Image and configure computers using Autopilot
    • Set up user profiles
    • Assist with application installations
  • Tier 2 Support
    • Troubleshoot and resolve laptop sign-in issues
    • Install and manage applications via the company portal
    • Handle admin rights
    • Reset TAP codes
    • Resolve printing issues
    • Address application and network drive problems
    • Provide hardware diagnostics and repairs
    • Assist with software updates and patches
  • User Training and Support
    • Conduct training sessions on device and software usage
    • Provide ongoing technical support for mobile, laptop devices, applications, and Office 365


Skills and Qualifications:

  • Previous experience with mobile device support
  • Excellent customer service skill
  • Positive attitude, drive, and teamwork
  • CompTIA A+ is not required but a plus


Wage Range :
The rate for this position is between $25.12 - $36.85 per hour. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.

Benefits :
The Company offers a comprehensive benefit package that you can elect into including but not limited to the following benefits, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 6 days annually), paid time off (minimum of 10 days annually), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits.

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

W2 only, no Corp to Corp. We are unable to sponsor H-1B visas at this time.

CompucomStaffing , a division of CompuCom Systems, Inc., is an Equal Opportunity Employer. We provide IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit ;/strong> .

#INDCCStaffing
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