Business/Product Analyst Salesforce Expertise

Overview

On Site
Accepts corp to corp applications
Contract - 4 day((s))

Skills

Salesforce
Business
Salesforce Expertise

Job Details

Key Responsibilities:
Collaborate with business stakeholders to gather, analyze, and document business requirements and translate them into functional specifications for Salesforce solutions.
Evaluate and recommend Salesforce solutions (Sales Cloud, Service Cloud, Field Services Lightning, Marketing Cloud, etc.) that align with business goals.
Analyze existing Salesforce implementations and identify opportunities for optimization or new functionality.
Lead and facilitate requirement workshops, user story development, and backlog grooming sessions.
Work with Salesforce administrators, developers, and third-party vendors to implement and test proposed solutions.
Define and document process flows, data models, and configuration settings.
Conduct gap analysis and impact assessments for system changes and enhancements.
Identify and recommend improvements in business processes, customer journeys, and system integrations.
Perform testing and support deployment and post-deployment activities.
Generate reports and dashboards that provide actionable business insights. Track key performance indicators (KPIs) and product health metrics.
Support sprint planning, retrospectives, and roadmap planning sessions.
Provide training and support to end-users to maximize adoption and system utilization.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

About Arnex Solutions LLC