Technical Writer (Hybrid) - Location: Richmond, VA (In-Person) - Only locals (VA) with valid DL copy.

Job Title: Technical Writer

Location: Richmond, VA (Hybrid)
Duration: Long-Term Contract
Interview Process: Phone or In-Person

Position Overview

We are seeking a highly skilled Technical Writer with proven experience in developing clear, concise, and user-friendly documentation for complex technical products. The ideal candidate will be able to produce high-quality documentation for a cloud-based software development project in an Agile environment. This role requires excellent communication skills, attention to detail, and the ability to translate complex technical concepts for both technical and non-technical audiences.

Key Responsibilities

• Translate complex technical concepts into clear, concise, and accessible language.
• Manage multiple documentation projects while meeting established deadlines.
• Collaborate with developers, product managers, and subject matter experts to produce documentation for user guides, API documents, release notes, and other materials.
• Maintain version control and documentation review practices.
• Ensure documentation complies with standards, accessibility requirements, and formatting guidelines.
• Interview SMEs to gather information and distill complex concepts.
• Support Agile development teams by creating documentation in line with project needs.

Required Skills & Qualifications

• Bachelor s degree in English, Technical Communication, Computer Science, or related field.
• Minimum 5+ years of technical writing experience, preferably in technology or government environments.
• Proficiency in MS Word, Google Docs, Confluence, or similar documentation tools.
• Experience with Adobe Acrobat, SnagIT, or similar tools for visuals.
• Familiarity with Git or other version control systems and platforms such as GitBook.
• Understanding of Scrum/Agile methodology.
• Familiarity with REST APIs, JSON, software architecture, and ability to read code snippets.
• Excellent written and verbal communication skills; strong attention to detail.
• Experience creating, editing, and maintaining manuals, user guides, SOPs, and other technical documentation.
• Familiarity with government documentation standards and accessibility compliance.
• Experience with diagramming tools (Lucidchart, Draw.io) is highly desirable.
• Basic knowledge of programming languages or IT systems.
• Experience with UX writing is highly desirable.
• Knowledge of Markdown, HTML/CSS, and writing for software products (SaaS, desktop, or mobile).