Email Gateway Systems Administrator (ONSITE)

Overview

On Site
Depends on Experience
Contract - W2
Contract - 12 Month(s)
No Travel Required

Skills

SMTP
POP
IMAP.
Broadcom/Symantec Mail Gateway experience.

Job Details

Please note that this role is a 1 month contract position.

Qualifications

Education:

  • A minimum of 8 to 12 years of relevant experience.

  • A degree from an accredited college/university in the applicable field is required.

  • If the degree is not in the applicable field, four (4) additional years of related experience are required.

Required Skills:

  • Broadcom/Symantec Mail Gateway experience.

  • Strong technical knowledge of email systems including Microsoft Exchange, Office 365, and other platforms.

  • Proficiency in administering email servers, managing user accounts, distribution lists, and email policies.

  • Solid understanding of email protocols: SMTP, POP, IMAP.

  • Familiarity with email security practices such as spam filtering, antivirus protection, and encryption.

  • Skilled in troubleshooting and resolving email issues.

  • Ability to collaborate with cross-functional teams to integrate email systems.

  • Excellent communication skills for supporting and guiding users.

  • Proven ability to multi-task and manage time effectively.

  • Strong attention to detail and creative problem-solving abilities.

  • Knowledge of IT operations in always-on service environments.

Desired Skills:

  • Broadcom SMG experience.

  • Previous experience as an Email Administrator in a corporate environment.

  • Certifications such as MCSE or similar.

  • Network and log analytics experience.

  • Familiarity with application-layer protocols: HTTP, SSH, SSL.

Summary

The Network Connectivity Platform (NCP) Team supports network technologies and infrastructure for always-on systems across 32,000+ sites. The selected resource will work closely with application owners to administer and troubleshoot the Email Gateway Platform, ensuring secure, efficient, and reliable network operations through deep expertise in email/SMTP server technologies and network security.

Duties and Responsibilities
Approach:

This individual will be responsible for performing the following activities:

  • Administer Broadcom/Symantec Messaging Gateway.

  • Configure, administer, and document custom email policies.

  • Troubleshoot high-level network and application issues.

  • Adhere to strict Information Systems security guidelines at all times.

Activities Include:

  • Email Gateway Configuration:
    Configure and maintain email systems, policies, and traffic filtering/monitoring rules.

  • Security Management:
    Manage gateway security, identify threats (phishing, spam, malware), and mitigate risks.

  • Capacity Planning and Optimization:
    Monitor email traffic, identify bottlenecks, and optimize gateway infrastructure.

  • Technical Support:
    Provide technical support to users and IT staff; troubleshoot delivery and performance issues.

  • Analytics and Monitoring:
    Perform regular logging, monitoring, and reporting to track email traffic, performance, and availability to meet SLAs


Applicants must provide their phone number. Reference job number is A4866

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