Systems Operations Engineer

Location: Irving, TX
Salary: $46.00 USD Hourly - $50.00 USD Hourly
Description:
Job Title: Systems Operations Engineer (Contingent Workforce)
Location: Irving, TX
Job Type: Contract / Contingent Assignment
About the Role

As a Systems Operations Engineer, you'll play a key role in supporting and optimizing our Pega platform infrastructure. You'll collaborate with cross-functional teams to solve moderately complex engineering challenges, contribute to large-scale planning efforts, and ensure the reliability and performance of mission-critical systems. This role requires a strong understanding of systems engineering principles, compliance standards, and hands-on experience with Pega technologies.
Responsibilities

• Contribute to the planning and execution of Systems Operations Engineering initiatives.
• Analyze and resolve moderately complex technical issues involving system performance, integration, and scalability.
• Collaborate with internal teams and client stakeholders to deliver high-quality engineering solutions.
• Apply knowledge of policies, procedures, and compliance requirements to ensure operational excellence.
• Provide technical consultation and support for Pega platform operations and enhancements.
• Participate in Agile ceremonies and contribute to continuous improvement efforts.

Minimum Qualifications

• 4+ years of experience in Systems Engineering or Technology Architecture, or equivalent experience through a combination of work, consulting, military service, or education.
• Hands-on experience supporting and maintaining Pega platforms.

Preferred Qualifications

• 6+ years of experience in Pega PRPC development and architecture.
• Expertise in Pega Platform 8.x, including case management, UI design, integration, and performance tuning.
• Strong knowledge of data modeling, rules configuration, workflows, and decisioning in Pega.
• Experience with Pega integrations (REST/SOAP APIs, MQ, JMS, databases, external systems).
• Familiarity with enterprise architecture, microservices, and cloud deployments (AWS, Azure, Google Cloud Platform).
• Proficiency with Agile/Scrum methodologies, DevOps tools, and CI/CD pipelines.
• Excellent problem-solving, analytical, and communication skills.
• Ability to mentor junior developers and lead technical discussions.
• Strong documentation and process governance capabilities.
• Pega Certified Senior System Architect (PCSSA) certification preferred.
• Pega Certified Lead System Architect (PCLSA) certification is a plus.
• Industry experience in banking, insurance, healthcare, or financial services is a plus.
• Knowledge of AI-driven decisioning, Pega robotics, or process mining is a bonus.

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