Functional Systems Analyst

Job Description

40% - System Maintenance and Analysis

• Provide ongoing maintenance and support for the Student Information Systems (SIS) modules.
• Understand the capabilities of the SIS to map customer requests and requirements to solutions.
• Analyze business processes and system implementations to identify areas for improvement across functional areas.
• Translate business requirements into functional specifications.
• Investigate new system features and functionality to troubleshoot and resolve system issues and implement automation efficiencies.
• Collaborate with the development team to design and implement system modifications and conduct system testing to ensure business continuity.
• Work closely with senior analysts to test system upgrades and patches.
• Develop and execute functional system test plans and coordinate user acceptance testing.
• Develop strong partnerships with business users in various functional areas as well as technical IT staff to coordinate tasks across groups and ensure appropriate configuration and security within the SIS.

30% - Projects

• Analyze new project requirements and configure the SIS according to the specifications required.
• Coordinate module-specific tasks within teams and provide timely updates to project managers and leads.

20% - User Support and Documentation

• Respond to SIS-related support tickets from users and collaborate with stakeholders to troubleshoot issues.
• Collaborate with stakeholders to understand and document business processes and requirements.
• Provide necessary training to functional users for new and existing system functionality.
• Create system configuration documents, detailed functional specification documents, test plans and test cases, user training documents, and implementation documentation.

10% - Other Duties as Assigned

Disclaimer

The University of Kansas prohibits discrimination on the basis of race, color, ethnicity, religion, sex, national origin, age, ancestry, disability, status as a veteran, sexual orientation, marital status, parental status, gender identity, gender expression, and genetic information in the university's programs and activities. Retaliation is also prohibited by university policy. The following person has been designated to handle inquiries regarding the nondiscrimination policies and is the Title IX coordinator for all KU and KUMC campuses: Associate Vice Chancellor for Civil Rights and Title IX, , Room 1082, Dole Human Development Center, 1000 Sunnyside Avenue, Lawrence, KS 66045, , 711 TTY.

Required Qualifications

1. Bachelor's degree and 1 year of relevant experience OR a high school diploma and 3 years of relevant experience.
2. Demonstrated ability to troubleshoot and solve technical issues, as evidenced in application materials.
3. Excellent written communication skills, as evidenced by application materials.
4. One year of experience translating functional requirements into technical capabilities.

This position requires a formal degree in the cited discipline area(s) to ensure that candidates have advanced knowledge, analytical skills and professional competencies necessary to perform the duties of the position. The level of degree is commonly recognized as the standard qualification for similar roles in the public and private sector, ensuring that the university remains competitive with industry aligned practices, enhances collaboration with external partners, and supports the delivery of services and programs that meet professional and market-driven expectations.

Preferred Qualifications

1. Two to three years of experience configuring Peoplesoft Campus Solutions, or a similar higher education Student Information Systems (SIS).
2. Experience working with student records, advising, financial aid, or student financials in a higher education setting.
3. Experience that required organizational skills and attention to detail.
4. Experience that required interpersonal and customer service skills.
5. Experience that required strong analytical and problem-solving skills.
6. Experience that required working independently and in team-based environments.
7. Experience that required writing technical documentation.

Position Overview

The Office of Enrollment Management at the University of Kansas supports the institution's mission and strategic goals throughout the student life cycle, from recruitment through graduation. The functional units within Enrollment Management include the Office of Undergraduate Admissions, Office of Graduate Admissions, Office of the University Registrar, Financial Aid & Scholarships, Enrollment Marketing and Communications, Enrollment Management Shared Services Center, and Student Lifecycle Technologies.

The Student Lifecycle Technology (SLT) team works closely with partners within Enrollment Management and is responsible for the administration of the systems of record that support a variety of mission critical activities, consisting of recruitment, admissions, enrollment, advising, billing and payments, financial aid, curriculum management, academic records, and degree completion. The SLT team engages with internal partners, external stakeholders, end users, and IT staff to analyze business processes and provide technical expertise to inform business decisions from a systems perspective. The portfolio of technologies includes the Student Information System (Peoplesoft Campus Solutions), Customer Relationship Management system (Slate), and degree management system (Stellic).

The Functional Systems Analyst will be responsible for the configuration, maintenance, and testing of enterprise student lifecycle technology systems and will work closely with team members to improve business processes. The ideal candidate will have experience supporting a higher education Student Information System and exhibit the following traits: an inquisitive spirit, a deep desire to learn, an aptitude for resourcefulness, a problem-solving nature, adept listening, communication, and documentation skills.

Due to complex state employment laws, the University of Kansas may be unable to hire fully remote workers for this position outside of Kansas. Specifically, we cannot currently offer employment to candidates residing in the following states: California and Delaware. We appreciate your understanding and invite interested individuals from eligible states to apply.

Additional Candidate Instruction

In addition to the online application, the following documents are required to be considered for this position:

• Cover letter describing how you meet the required and preferred qualifications.
• Resume
• List of three (3) professional references

Only complete applications will be considered.

Application review begins Tuesday, July 29th, 2025. and will continue until a qualified pool of applicants are identified.