Systems Architect - End User Computing

**6-month contract to hire**
***On-site 2-3x per week in Columbia, MD***
****No C2C or sub-contracting****
Top Skills' Details
1.) 7+ years of demonstrated leadership in the design and deployment of endpoint device management technologies, hardware builds and configurations, software management platforms, OS distribution and migrations, software distribution, and collaboration tools
2.) Experience managing cloud-based EUC solutions and hybrid environments
3.) Experience with Microsoft technologies including desktop virtualization, remote access solutions, management platforms, and mobile device management
Description
Position Description:
The System Architect - End User Computing (EUC) is responsible for designing and implementing end-user computing solutions that provide secure, efficient, and reliable access to application services and data. This role will collaborate with various technical and business stakeholders to ensure that the EUC infrastructure aligns with organization's needs while incorporating the latest technological advancements to enable new organizational capabilities. This role will maintain awareness of current industry trends, product development lifecycles, and vendor best practices to incorporate this knowledge into solution designs. The system architect needs to have an excellent understanding of our client's technology portfolio, business functions, and operational processes. This ensures that EUC technology portfolio can effectively support our client's daily activities and help realize its business objectives.
As part of their duties, the system architect will lead the planning, design, and deployment of desktop solutions, Chromebook and tablet platforms, mobile device management (MDM), asset management, and other supporting technologies. They will guide the project level solution design and ensure that our client's enterprise standards are regularly updated and effectively applied. When exceptions occur, the System Architect will work with business and technology stakeholders to develop suitable workarounds and create mitigation plans to address any identified gaps. They will create relevant support documentation and transition critical knowledge need to sustain production solutions. The System Architect will build and maintain deep working relationships with the technical teams to evaluate how the production solutions are performing and identify opportunities for improvement.
Essential Duties and Responsibilities:
Develop and implement comprehensive EUC strategies and architectures
Design scalable and secure end-user computing environments, including desktop virtualization, remote access solutions, management platforms, and mobile device management
Architect end-user solutions using Microsoft 365 and Google Workspace
Create architectural diagrams, design documents, and technical specifications in support of architectural review process
Acts as an advocate for improving the user experience through optimization of existing solutions and driving innovation
Lead the deployment of EUC solutions by coordinating internally and across teams to ensure minimal disruption to end users
Oversee the configuration and integration of hardware, OS, VDI, MDM, asset management, and other EUC management technologies
Ensure compliance with internal security policies and standards as well as industry and vendor best practices
Work closely with IT teams, business units, and external vendors to understand requirements and deliver appropriate EUC solutions
Act as Subject Matter Expert (SME) by providing technical guidance and support to project teams and end users
Effectively Communicate technical concepts and solutions to non-technical stakeholders
Monitor the performance and usage of EUC systems to identify opportunities for improvement
Establish and maintain communication channels for user feedback as part of the continuous improvement process
Implement best practices for system optimization, patch management, and upgrades
Troubleshoot and resolve complex issues related to end-user computing environments
Provide escalation support and guidance for critical incidents and service outages
Ensure EUC solutions comply with organizational security policies and regulatory requirements
Implement and manage endpoint security measures, including antivirus, encryption, and data loss prevention
Conduct regular security assessments and audits of EUC environments
Stay current with the latest trends and technologies in end-user computing
Evaluate and recommend new tools, technologies, and practices to enhance the EUC infrastructure
Lead proof-of-concept initiatives to explore new EUC solutions
Lead and supervise the End User Computing Engineers
Provides expert knowledge and guidance to define End User Computing vision, strategy, and operational procedures
Executes Performance Management process, addressing performance and/or policy issues in a timely manner
Provides regular and consistent status updates to leadership on team assignments and escalates any concerns or issues
Supports project initiatives including, but not limited to, identifying and analyzing business needs, assessing the general test strategy and scope, and time and resource estimates
Works effectively in a collaborative environment and fosters teamwork across all levels of the organization
Provide thought leadership on End User l concepts, processes, procedures, and standards across technology stakeholders to foster their adoption
Facilitate discussion and understanding of End User Computing best practices across the organizatio
Mentor team members and conduct knowledge sharing sessions to grow the skillsets and capabilities of the department
Assess emerging technologies to understand how and where they can add value to meeting End User Computing needs Continually work to enhance breadth and depth of knowledge and experience.
Identifies and anticipates trends and investigates organizational objectives and needs.
Performs other duties as assigned
Minimum Requirements:
B.S. in Computer Science, Information Systems, or related major or 10+ years of technology business experience
7+ years of demonstrated leadership in the design and deployment of endpoint device management technologies, hardware builds and configurations, software management platforms, OS distribution and migrations, software distribution, and collaboration tools
Strong technical knowledge of Microsoft technologies such as Windows OS, Active Directory, and Office 365
Strong understanding of mobile device management (MDM) technologies for Android, iOS, and Chromebook devices
Experience managing cloud-based EUC solutions and hybrid environments
Practical understanding of the Software Development Lifecycle and an ability to work with Agile and Waterfall project teams to delivery high quality solutions
Demonstrated ability to use automation and scripting tools to accomplish deployment tasks
Familiarity with security frameworks and standards such as HITRUST, CSF, NIST, OWASP, etc.
Ability to communicate complex ideas and influence others in a tactful and diplomatic manner
Strong analytical problem solver with attention to detail
Ability to effectively manage multiple tasks simultaneously
Ability to be "Lead by example" in a fast-paced, dynamic environment
Experience working in a team-oriented and collaborative matrix environment
Proficiency in the English language is required
Excellent communication skills
Computer proficiency, including Microsoft Office Suite (Word, Excel, Teams, etc.)
On-site vs remote requirements
2-3 days on-site
2-3 days remote
Skills
Architecture, Enterprise architecture, Azure
Top Skills Details
Architecture,Enterprise architecture,Azure
Additional Skills & Qualifications
Job Description
End User Computing team
o Would be working directly with Anh-Tuan Nguyen and 2 EUC Engineers on the team
Provide road mapping, strategy, and technical leadership for EUC solutions
Skilled Notes application for patients on Chromebooks for Caregivers out in the field
Deploying Samsung Tablets for different lines of the business
M365 suite of products
o MS Intune for MDM
o SCCM for deploying images and applications
Existing fleet of multiple devices (Windows)
o Troubleshooting of Windows devices
Endpoint Management
On-premises patching process
Management consoles (Google, MS Intune)
Transitioning on-prem workloads into the Cloud
o Putting in Cloud gateways right now
Device Count
o 4,000 Windows devices
o 10,000 Chromebooks
o Samsung tablets for Behavioral line of business
Experience Level
Expert Level
Pay and Benefits
The pay range for this position is $65.00 - $70.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Columbia,MD.
Application Deadline
This position is anticipated to close on Aug 13, 2025.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.