Specialist, Technical Customer Support

Overview

On Site
USD 25.00 - 30.00 per hour
Full Time

Skills

Marketing Intelligence
MI
Customer Support
Technical Support
Debugging
Product Support
Salesforce.com
End-user Training
Privacy
Marketing

Job Details

Location: Portage, MI
Salary: $25.00 USD Hourly - $30.00 USD Hourly
Description: Our client is currently seeking a Specialist, Technical Customer Support

This job will have the following responsibilities:
Answers phone calls/emails and provide technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging equipment. Responds to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software. Reports issues in Salesforce. May be involved in customer training. Provides support to customer/users where the product is highly technical or sophisticated in nature.

By providing your phone number, you consent to: (1) receive automated text messages and calls from the Judge Group, Inc. and its affiliates (collectively "Judge") to such phone number regarding job opportunities, your job application, and for other related purposes. Message & data rates apply and message frequency may vary. Consistent with Judge's Privacy Policy, information obtained from your consent will not be shared with third parties for marketing/promotional purposes. Reply STOP to opt out of receiving telephone calls and text messages from Judge and HELP for help.

Contact:

This job and many more are available through The Judge Group. Please apply with us today!
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

About Judge Group, Inc.