Project Manager with Scrum and Healthcare Exp.

Key Responsibilities

Project Management (Primary) 

• Lead end-to-end delivery of digital healthcare projects including touchless check-in, scheduling systems, and patient engagement platforms
• Develop comprehensive project plans, timelines, budgets, and resource allocation strategies
• Manage project scope, requirements, and change control processes
• Coordinate cross-functional teams including developers, designers, clinical staff, and IT operations
• Ensure compliance with healthcare regulations (HIPAA, HITECH) and security standards
• Monitor project progress, identify risks, and implement mitigation strategies
• Manage vendor relationships and third-party integrations
• Prepare and present project status reports to stakeholders and executive leadership

Scrum Master Duties (Secondary) 

• Facilitate Agile ceremonies (daily stand-ups, sprint planning, retrospectives, sprint reviews)
• Remove impediments and blockers for development teams
• Coach teams on Agile principles and best practices
• Maintain and optimize sprint backlogs and burndown charts
• Foster continuous improvement and team collaboration
• Ensure adherence to Scrum framework and organizational standards

Required Qualifications

Education & Certifications

• Certified Scrum Master (CSM) 
• PMP (Project Management Professional) or equivalent certification preferred
• Agile certifications (SAFe, PMI-ACP) are a plus

Experience

• 5+ years of project management experience in digital/technology projects
• 3+ years as a Scrum Master leading Agile teams
• Experience in healthcare technology or digital transformation projects
• Proven track record managing patient-facing digital solutions
• Experience with scheduling systems, check-in platforms, or healthcare IT systems
• Background in software development lifecycle (SDLC) management

Technical Skills

• Strong understanding of Agile/Scrum methodologies
• Proficiency with project management tools (Jira, Azure DevOps, MS Project, Smartsheet)
• Knowledge of healthcare IT systems (EHR/EMR, scheduling platforms)
• Familiarity with API integrations and system interfaces
• Understanding of cloud platforms (AWS, Azure, Google Cloud)
• Experience with digital health technologies and IoT devices

 Key Competencies

Leadership & Communication

• Excellent stakeholder management and communication skills
• Ability to influence without authority
• Strong presentation and documentation skills
• Conflict resolution and negotiation abilities
• Change management expertise

Analytical & Problem-Solving

• Critical thinking and analytical skills
• Risk assessment and mitigation planning
• Data-driven decision making
• Process improvement mindset

Collaboration

• Cross-functional team leadership
• Vendor and partner management
• Ability to work with clinical and non-clinical staff
• Building consensus among diverse stakeholders

Preferred Qualifications

• Master's degree in relevant field
• Healthcare industry certifications (CPHIMS, CAHIMS)
• Experience with Epic, Cerner, or other major EHR systems
• Knowledge of UX/UI principles for patient-facing applications
• Experience with digital accessibility standards (WCAG)
• Background in healthcare operations or clinical settings

Work Environment

• Hybrid work model with flexibility
• Collaboration with distributed teams
• Fast-paced digital transformation environment
• Occasional travel to project sites or vendor locations

Success Metrics

• Team velocity and sprint completion rates
• Stakeholder satisfaction scores
• System adoption rates and user engagement
• Reduction in patient wait times and improved operational efficiency

Thanks & Regards,