Technology Program Manager Change Management & Communications

Overview

Remote
$As per Market
Accepts corp to corp applications
Contract - W2
Contract - Long Term

Skills

PMP
JIRA
program manager
CHANGE MANAGEMENT
Prosci

Job Details

Position: Technology Program Manager Change Management & Communications

Mode Of hire: Contract

Mode Of work: Remote

Location: North America/LATAM/Canada

Job Description

Key Responsibilities

  • Program Management:
  • Lead end-to-end program delivery for a specific technology project, from initiation through planning, execution, monitoring, and closure.
  • Support in define program objectives, scope, deliverables, milestones, and success metrics in alignment with business goals and strategic priorities.
  • Monitor program progress, identify variances, and implement corrective actions as needed to ensure timely delivery and quality outcomes.

Change Management:

Assist in advising on , developing and executing comprehensive change management strategies along with Service Owners

Assist in conducting limited impact assessments, stakeholder analyses, and readiness evaluations to determine the scope, scale, and nature of change required.

Assist in establishing feedback mechanisms to monitor adoption rates

Communications:

Assist in developing and delivering clear, concise, and compelling communications tailored to diverse audiences in support of Service Owner content

Create and manage communication plans to convey program vision, goals, progress, and outcomes

Assist in facilitating workshops, meetings, and presentations in support of program

Gather and synthesize feedback from stakeholders, adjusting communication strategies as necessary to maximize impact.

Risk Management & Governance:

Identify, assess, and mitigate program risks, dependencies, and conflicts, maintaining a proactive and solutions-oriented approach.

Ensure compliance with organizational policies, standards, and regulatory requirements.

Foster a culture of accountability, transparency, and ethical conduct.

Prepare and present regular program status reports, dashboards, and executive updates.

Qualifications

  • Bachelor's degree in Information Technology, Business Administration, Change Management, or a related field
  • 10+ years of experience managing complex technology programs/projects
  • Demonstrated expertise in organizational change management methodologies, such as Prosci ADKAR, Kotter's 8-Step, or similar frameworks.
  • Exceptional written and verbal communication skills, with the ability to translate technical concepts into accessible language.
  • Experience developing and executing communications strategies for large-scale initiatives.
  • Strong stakeholder management and relationship-building abilities across all levels of the organization.
  • Proven analytical, problem-solving, and decision-making skills.
  • Proficiency in project management tools and software (e.g., Microsoft Project, Jira, Asana, Smartsheet).
  • Certification(s) in project management (PMP, PRINCE2) Agile Framework and/or change management (CCMP, Prosci).

Key Competencies

  • Strategic Thinking: Ability to see the big picture and align programs with organizational objectives.
  • Communication Excellence: Skilled at crafting messages that resonate, inform, and persuade, adapting style to suit the audience.
  • Agility: Embraces change, learns from setbacks, and adjusts approaches in a fast-paced, ambiguous environment.
  • Collaboration: Fosters teamwork, resolves conflicts, and leverages diverse perspectives to achieve shared goals.
  • Results Orientation: Driven to meet or exceed expectations, balancing quality and speed.
  • Emotional Intelligence: Demonstrates self-awareness, empathy, and resilience, supporting high-performing teams through change.

Key Deliverables

  • Comprehensive program charters, work breakdown structures, and implementation roadmaps
  • Program change impact assessments, stakeholder engagement plans, and training materials.
  • Communication strategies, templates, and content for organization-wide dissemination.
  • Risk registers, mitigation plans, and issue logs.
  • Regular status reports, executive briefings, and lessons learned documentation.

Working Conditions

  • Remote work arrangements, with potential occasional travel as needed.
  • Dynamic, fast-paced environment with competing priorities and deadlines.
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