Desktop/Tech Support: III (Senior)

Overview

On Site
Full Time

Skills

Technical Support
Issue tracking
Data migration
Problem solving
Communication
Performance management
Computer hardware
Laptop
Network
Telecommunications
LAN

Job Details

Location: Madison, NJ
Description:
Title : Desktop/tech Support: Iii (Senior)

Location: Madison, NJ 07940

Contract | 3+ Months

Job Description

Most Important Skillset/Key Items:

Presents well

Ability to deal with Executives

Ability to provide VIP White glove service

Great communication skills

Great Follow up

Onsite (not hybrid or remote) at Corporate Headquarters between 9 and 5:30pm

Works well independently as well as in a team setting

Flexible and able to readjust due to changing priorities in an Executive environment.

Overall, Job Description:
  • Provides hands-on user support by troubleshooting hardware and software problems for desktop and laptop computers.
  • Configures workstations for new users and upgrades existing equipment and software.
  • Sets up and maintains network and telecommunication systems.
  • Troubleshoots LAN, server and connectivity issues.
  • Utilizes ticketing system, when necessary.
  • Re-images computers, performs data migrations and restorations, and conducts remote problem solving as needed.
  • Must possess a working knowledge of hardware components, hardware configurations, and have strong software experience.
  • Experience: Relies on extensive experience to plan and accomplish tasks

Contact:

This job and many more are available through The Judge Group. Please apply with us today!

About Judge Group, Inc.