Overview
On Site
Depends on Experience
Contract - W2
Skills
Troubleshooting
Installation and Configuration
Training and Assistance
Documentation
Collaboration
Job Details
Hello,
Hope you are doing well.
This is Ram from ICS Global Soft. Kindly find the below job description and let me know your availability
Role: Desktop Support Engineer
Location- Salt Lake City, Utah- 84104 , Raleigh, NC and Gastonia, NC cleaveland, OH
Duration: Long-term
JD- Key Responsibilities:
- On-Site Support: Respond to client queries and provide on-site technical assistance.
- Network Maintenance: Ensure consistent operation of client networks, including routers, servers, and other hardware.
- Troubleshooting: Diagnose and resolve hardware and software issues.
- Installation and Configuration: Set up new hardware, software, and operating systems.
- Training and Assistance: Provide training and technical support to end-users.
- Documentation: Maintain records of issues and solutions in a ticketing system.
- Collaboration: Work with other IT professionals to ensure seamless support.
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