Overview
Full Time
Skills
API
Integration Architecture
ServiceNow
Communication
Computer Science
Information Technology
Finance
Military
Nursing
Legal
Insurance
Partnership
Warehouse
Distribution
Leadership
Backbone.js
Computer Hardware
Technical Support
Management
IT Service Management
Productivity
Service Desk
Regulatory Compliance
FOCUS
Usability
Scalability
Innovation
RESTful
Change Management
Collaboration
Workflow
Service Delivery
Robotic Process Automation
Artificial Intelligence
Microsoft
Job Details
Qualifications:
The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:
World Wide Technology is an Equal Opportunity Employer. We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!
#LI-MP1
Why WWT?
At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it benefits our people and communities worldwide. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits, and by delivering cutting-edge technology solutions for our clients.
Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution, and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test, and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution, and integration capabilities.
With over 12,000 employees across WWT and Softchoice and more than 60 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 14 years in a row by Fortune and Great Place to Work for its unique blend of determination, innovation and creating a great place to work for all.
Want to work with highly motivated individuals on high-performance teams? Join WWT today!
What is the Internal WWT IT Team, and why join?
The Internal WWT IT team is the backbone of our company's technological infrastructure, ensuring seamless operations and continuous innovation. Our team is dedicated to managing and supporting the company's technological infrastructure, ensuring the smooth operation of hardware, software, networks, and data systems, while providing top-notch technical support to employees.
By joining the Internal WWT IT team, you will play a crucial role in maintaining the efficiency and security of our IT environment, enabling the company to achieve its strategic goals. The Internal IT team offers the opportunity to work in a dynamic and collaborative environment, where your contributions will directly impact the company's success. If you are passionate about technology and eager to take on new challenges, we encourage you to apply and join our team.
At World Wide Technology, we are committed to delivering exceptional digital experiences through intelligent automation. As a Systems Engineer, you will play a critical role in designing and managing experience APIs that power our Moveworks-driven automation ecosystem. Your work will directly support our mission to streamline IT services, enhance employee productivity, and uphold our rigorous standards for security, change management, and system integrity. A key focus of this role includes advancing our internal Service Desk chatbot, enabling more effective IT self-service and expanding the reach of our automation capabilities.
Key Responsibilities:
Automation Tools You'll Work With:
- Proven experience in API development and integration architecture.
- Knowledge of ITSM frameworks and experience working within structured change management environments(ServiceNow preferred)
- Strong understanding of REST APIs, data aggregation techniques, and string manipulation.
- Familiarity with enterprise automation tools and conversational AI platforms like Moveworks.
- Knowledge of ITSM frameworks and experience working within structured change management environments.
- Excellent communication skills and the ability to collaborate across technical and non-technical teams.
- Bachelor's degree in Computer Science, Information Technology, or a related field preferred, or equivalent experience.
The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:
- Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
- Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
- Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement
- Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program
World Wide Technology is an Equal Opportunity Employer. We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!
#LI-MP1
Why WWT?
At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it benefits our people and communities worldwide. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits, and by delivering cutting-edge technology solutions for our clients.
Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution, and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test, and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution, and integration capabilities.
With over 12,000 employees across WWT and Softchoice and more than 60 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 14 years in a row by Fortune and Great Place to Work for its unique blend of determination, innovation and creating a great place to work for all.
Want to work with highly motivated individuals on high-performance teams? Join WWT today!
What is the Internal WWT IT Team, and why join?
The Internal WWT IT team is the backbone of our company's technological infrastructure, ensuring seamless operations and continuous innovation. Our team is dedicated to managing and supporting the company's technological infrastructure, ensuring the smooth operation of hardware, software, networks, and data systems, while providing top-notch technical support to employees.
By joining the Internal WWT IT team, you will play a crucial role in maintaining the efficiency and security of our IT environment, enabling the company to achieve its strategic goals. The Internal IT team offers the opportunity to work in a dynamic and collaborative environment, where your contributions will directly impact the company's success. If you are passionate about technology and eager to take on new challenges, we encourage you to apply and join our team.
At World Wide Technology, we are committed to delivering exceptional digital experiences through intelligent automation. As a Systems Engineer, you will play a critical role in designing and managing experience APIs that power our Moveworks-driven automation ecosystem. Your work will directly support our mission to streamline IT services, enhance employee productivity, and uphold our rigorous standards for security, change management, and system integrity. A key focus of this role includes advancing our internal Service Desk chatbot, enabling more effective IT self-service and expanding the reach of our automation capabilities.
Key Responsibilities:
- Support ongoing administration of the Moveworks platform, including configuration updates, platform maintenance, and coordination of backend changes to ensure operational continuity and compliance.
- Design, develop, and maintain experience APIs with a focus on usability, scalability, and innovation.
- Integrate RESTful APIs to aggregate and manipulate data across enterprise systems.
- Ensure all integrations comply with WWT's change management, security, and configuration policies.
- Collaborate with cross-functional teams to define and implement integration patterns and best practices (IT, HR, and other support-driven teams across the enterprise)
- Translate business requirements into technical solutions that align with WWT's automation strategy.
- Leverage enterprise automation platforms to streamline workflows and improve service delivery.
Automation Tools You'll Work With:
- iPaaS: Power Automate
- RPA: UiPath
- Conversational AI: Moveworks Agent Studio, Microsoft Copilot Studio
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.