Line Support Technician ( 3888 - OH)

Overview

On Site
Full Time

Skills

Network Support
React.js
Tier 1
Computer Science
End-user Computing
Microsoft Operating Systems
Microsoft Windows 7
Active Directory
LAN
IBM AIX
Unix
Management

Job Details

A client of Sharp Decisions if looking for a Line Support Specialist. This role is ONSITE in Russells Point, OH with an initial contract of 12+ months, W2 only.

Daily Tasks Performed:
Plant floor client and end-user desktop, application, and network support for all Tier 1 computer systems
Interaction with plant floor users and clients (in order to understand production line processes and customers)
Support projects such as technology upgrades\implementations of Tier 1 computer systems
Review, understand and react to various monitoring systems for Tier 1 computer systems
Qualifications:
Completed post-secondary education in Computer Science or equivalent related experience
Experience supporting computer applications and end-user computing devices Experience supporting Windows 7/10, Active Directory, LAN/Networking
Experience using MS-Office, and problem ticketing applications
Experience executing processes on an AIX/UNIX environment
Experience managing 2nd level support calls (Level 1)
Experience managing 3rd level support calls (Level 2)
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.