Field Operations Specialist

Overview

On Site
$DOE
Accepts corp to corp applications
Contract - Independent
Contract - W2
Contract - 12 Month(s)

Skills

Data Center
managing IT Technology Rooms
MDF
IDF
IT Infrastructure exp

Job Details

Role: Field Operations Specialist

Location: 150 William Street, NY

Duration: 12 Months

Innovee's public sector client seeks Field Operations Specialist who will be responsible for managing IT Technology Rooms (MDF, IDF, Datacenter).

Responsibilities:

  • Validate Daily Operations of the Equipment installed in the IT Operations Rooms in offices located across the assigned Borough
  • Install, Connect and Configure Backup Power Supplies (UPS) and Power Distribution Units (PDU) to connect Hardware Equipment
  • Maintain an updated inventory of all Hardware Equipment Installed in the IT Operations Rooms in offices located across the assigned Borough
  • Maintain clean and organized the IT Operations Rooms in offices located across the assigned Borough
  • Act as a Point of Contact with Vendors for all Hardware Equipment Installed in the IT Operations Rooms in offices located across the assigned Borough for equipment deliveries and equipment replacement
  • Work in conjunction with other Infrastructure groups to identify and resolve any issues affecting the Hardware Equipment installed in the IT Operations Rooms in offices located across the assigned Borough
  • Perform Hardware Equipment Replacement for failed components in coordination with ACS Infrastructure Groups and Product Vendors (Hard Disk, Power Supplies, RMAs)
  • Rack and Stack Hardware Equipment (Servers, Switches, Routers, Hardware Appliances, Wireless Access Points) as required
  • Perform Commissioning of UPS, PDU, Environmental Monitoring Devices (Cooling, Humidity)
  • Perform Network Patching (Connecting Patch Cords to Switches, Routers, Data Circuit CPE, Servers, Hardware Appliances)
  • Completing Circuit Cutovers in coordination with NYC OTI and ACS Infrastructure Network and Telecom Groups
  • Un-rack and remove retired hardware part of Refresh Projects and follow the Decommission process in coordination with Directors of Infrastructure and Asset Management

Mandatory Qualification:

  • Preferably 5 years proven experience as Field Operations in Information Technology
  • Experience in managing MDF and IDF technology rooms
  • Experience working with various tools (e.g., MS Office including Project, PowerPoint, Visio, MS Teams, PPM, SharePoint)
  • Working knowledge of IT Infrastructure - Windows Servers, VMWare, Cisco Network Gears, Wi-Fi, VoIP, on prem Datacenter Center, Desktop, laptops, Smartphones, EPL Data circuits, UPS, PDU, Security surveillance systems
  • Excellent interpersonal and communication skills
  • Ability to multitask and perform in a high-paced/high-pressure environment
  • Ability to work independently or within a group to solve complex problems.
  • Strong team player with service-oriented attitude and customer focus
  • Vendor management skills
  • Must be able to lift and move equipment weighing up to 50lbs
  • Must be able to travel as needed between 37 client sites in NYC 5 Boroughs including 24x7x365 sites Children's Center and 2 Secure Detention Center facilities

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